Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Maintained open communication by presenting regular updates on project status to customers.
Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
Identified areas needing improvement within our inspection procedures, proposing actionable solutions that led to measurable results.
Supported property owners during the claims process by providing thorough documentation of damages observed during roof inspections.
Provided accurate estimates for repairs or replacements based on findings from comprehensive roof assessments.
Educated clients on proper roof maintenance techniques, prolonging the lifespan of their roofing systems significantly.
Enhanced roof safety by conducting thorough inspections and identifying potential issues.
Sales/Lead
Averritt Express
08.2020 - 06.2022
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Enhanced client relationships through consistent communication and personalized solutions.
Coordinated cross-functional teams for product launches, ensuring alignment with sales goals.
Dock Worker/Forklift Operator
Estes Express
02.2019 - 08.2020
Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Contributed to inventory accuracy by conducting regular audits and reconciling discrepancies promptly.
Trainer/Sales Associate
UBF
06.2018 - 01.2020
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
Freight Handler/Lead
Old Dominion Freight Line, Inc.
02.2016 - 06.2018
Loaded and unloaded trucks.
Inspected freight for any damage or faults prior to loading.
Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
Forklift Operator
Target Distribution Center
04.2013 - 09.2016
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Transported goods between warehouse locations according to shipment and storage needs.
Education
High School Diploma -
Kirby High School
Memphis, TN
08.2007
Skills
Project management
Project planning
Project planning and development
Project scheduling
Risk management
Budgeting and forecasting
Data analysis
Project closure
Construction management
Logistics management
Residential construction
Expense reports
Progress reporting
Roof assessment
Client communication
Technical report writing
Damage identification
Records research
Schedule coordination
Warehouse operations
Inventory management
Staff management
Scheduling appointments
Confidentiality handling
Document management
Calendar management
Meeting coordination
Expense reporting
Database entry
Quality control
Administrative support
FedEx
UPS Labeling
Project Management Coordinator for Automotive Distribution Center
Project Manager/Sales/Inspection Coordinator at Homeover General ContractorsProject Manager/Sales/Inspection Coordinator at Homeover General Contractors