Aaron Montano
Coronado Island Marriott Resort | Marriott International
San Diego,CA
2
Languages
5
years of professional experience
Dynamic hospitality professional with a proven track record in supporting group sales and account management within Marriott managed and branded properties. Expertise in qualifying opportunities, developing compelling proposals and contracts, facilitating site visits and nurturing strong client relationships. Instrumental in generating over $3M in annual revenue from a key government account, consistently recognized for delivering exceptional customer service and fostering effective cross-functional collaboration. Committed to driving results through strategic planning and a client-focused approach.
Work History
Sales Coordinator
1 Year 4 Months- Serve as the first point of contact for group sales inquiries, qualifying opportunities by assessing client objectives, guest room needs, meeting requirements and Food & Beverage expectations to support revenue generation
- Develop proposals, contracts, addendums, event diagrams and client correspondence that align with Marriott brand standards and drive timely responses to customer opportunities
- Leverage CI, CVENT and HPN to manage sales inquiries, capture customer requirements and coordinate opportunities with the appropriate sales channels to maximize conversion potential
- Lead site visit planning and execution by partnering with Operations, Food & Beverage, Events, Engineering and Housekeeping to deliver exceptional customer experiences
- Contributed to the development and implementation of site visit SOPs, improving operational readiness, consistency and the overall client experience
- Partner with sales leaders and operational teams to ensure seamless turnover of business, successful event execution and adherence to Marriott brand standards
Sales Coordinator
8 Months- Coordinated group inquiries, ensuring timely support for contract and BEO execution
- Managed room blocks and billing reconciliation, maintaining accurate rooming lists for events
- Acted as liaison between clients and hotel departments to facilitate program delivery
Sales Manager
1 Year 4 Months- Actively sold and managed group inquiries from initial inquiry through contract execution, turnover and post-stay account management
- Generated over $3M in annual revenue from a single government account, establishing one of the property’s highest-producing partnerships
- Negotiated rates, contract terms, room blocks, and account commitments based on market demand, compression periods, and property revenue goals
- Built strategic relationships with government agencies, corporate partners, and the San Diego Convention Center community to capture citywide demand and drive repeat business
- Collaborated with Operations, Front Office, and Revenue teams to ensure seamless execution of booked business while maintaining long-term customer loyalty
Sales Coordinator
8 Months- Prepared contracts, proposals and BEOs for group and convention business to ensure alignment with client requirements and event specifications
- Coordinated daily operations between sales teams and clients, ensuring seamless communication and service delivery
- Assisted in developing promotional materials and presentations to enhance sales strategies and client engagement
- Managed sales documentation using FOSSE and STS systems
- Acted as the primary point of contact for client coordination and billing reconciliation
Front Desk Associate
9 Months- Provided guest service while developing an understanding of hotel operations
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservations using hotel management software.
Education
B.S. - Hospitality & Tourism Management
Expected completion in December 2026
Skills
Client Relationship Management
Proposal and Contract Coordination
Customer Service & Problem Solving
Group Sales Support
Proficient in CI
Cvent
HPN Platform and Marriott Sales Systems
LANGUAGES
Spanish
Bilingual
Timeline
Sales Coordinator
Coronado Island Marriott Resort | Marriott International
04.2025 - CurrentRead More
Sales Coordinator
AC Hotel Gaslamp Quarter
08.2024 - 04.2025Read More
Sales Manager
Residence Inn Gaslamp Quarter
04.2023 - 08.2024Read More
Sales Coordinator
Residence Inn Gaslamp Quarter
08.2022 - 04.2023Read More
Front Desk Associate
Residence Inn Gaslamp Quarter
11.2021 - 08.2022Read More
San Diego State University
B.S. from Hospitality & Tourism Management
Read More