Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
Work History
Field Application Engineer
Dura-Line
04.2012 - Current
Work within team and across groups to prevent and solve problems.
Project expert knowledge of Dura-Line products with strong technical aptitude and application expertise to assist in product recommendations that best meet users need..
Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
Travel to nationwide to train and provide technical direction for successful completion of projects.
Train end users on fiber jetting machines and troubleshoot Fiber jetting problems.
Assist with onsite Installation of products.
Resolved 100% of assigned customer complaints by preforming quality of product and installation to ensure products meet specifications.
Updated technical documentation, product specifications and technical training materials.
FAA licensed Part 107 Unmanned Drone Pilot and professional Photographer.
Professional Photographer
Aaron Noble Photography
07.2003 - Current
Photographed over 100 weddings per year.
Photograph high-quality images for various print and digital projects.
Digitally edited photos to enhance appearance.
Displayed portfolio to show off best work to potential clients and promote skills and value.
Lead Computer Lab Instructor
Roane County Schools
09.2007 - 03.2012
Set up two computer labs and delivered step-by-step instructions on basic use.
Supervised 40 classes per week. Worked with classroom teachers to align Computer lab time to match subjects being studied.
Managed over 330+ student testing to asses results to modify instruction.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Operation Manager
SBC / Ameritech Data Solutions
05.1995 - 07.2003
Helpdesk operator from 1996 to 1998 Monitored network status and work with remote technicians to restore service.
Promoted after 6 months to Team lead overseeing 6 helpdesk members, and provide training for new hires.
1998 promoted to Southern Indiana Field operations manager.
Managed 3 location. maintaining network reliability and growth. Worked with Cisco routers and switches. Also supported Fujitsu networks at each location
Introduced new methods, practices. Started stocking spares on site to be able to resolve network issues quickly.
Technical Specialist
MCI Telecommunications
08.1994 - 08.1998
Installed and wired circuits to be used for voice and data service.
Troubleshoot both analog and digital circuits with the use of manual and automated testing equipment
Traveled to customer location as required to restore service,
Network Support Specialist
Metropolitan Fiber Systems
02.1990 - 05.1996
Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
Interfaced with vendors such as Codex,Cisco, Fujitsu and Hughes Systems
Worked to trouble shoot outages with National carriers
Fixed Station Technical Controller
United States Army
04.1984 - 04.1988
Squad Leader responsible training and scheduling.
Maintain secure station communication updating security codes.
ensure prober handling and destruction of Security Codes.
Involved in the planning and build of new Network Communications Center on Base.
Education
FAA Part 107 Drone License - Commercial Drone Use.