Angelo Dominic Navarro
San Diego,CA
Summary
Dynamic Field Application Engineer with a proven track record at ZMicro, Inc., excelling in technical support and client engagement. Adept at fostering collaboration and delivering impactful training, I leverage my expertise in embedded systems and effective communication to enhance customer satisfaction and drive results. Detail-oriented and strategic, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Field Application Engineer
ZMicro, Inc
San Diego, California
11.2025 - Current
- Integrated systems into customer applications through collaboration with engineering teams.
- Delivered technical support and training for optimal product usage.
- Prepared comprehensive documentation for installation and troubleshooting processes.
Front House Support Staff Trainer
Din Tai Fung
San Diego, California
12.2019 - Current
- Provided leadership and guidance to support staff, fostering teamwork and collaboration.
- Trained new hosts, bussers, cashiers, and food runners on restaurant policies and service standards.
- Managed customer inquiries and concerns, resolving issues promptly to enhance satisfaction.
Sales Engineer
ZMicro, Inc.
San Diego, CA
03.2022 - 11.2025
- Delivered technical support throughout sales process to resolve client inquiries.
- Assisted in proposal creation and responded to requests for information.
- Addressed customer inquiries regarding product specifications, pricing, and availability promptly.
Inside Sales Administrator
ZMicro, Inc.
San Diego, CA
03.2022 - 11.2025
- Provided comprehensive administrative assistance to inside sales team, focusing on order processing and sales reporting.
- Addressed customer inquiries promptly, ensuring accurate information and high satisfaction rates.
- Updated CRM database regularly, managing customer records and monitoring sales activities to improve pipeline efficiency.
Education
Bachelor of Science - Electrical Engineering
San Diego State University
San Diego, CA05.2021
Skills
- Technical expertise in computer solutions and embedded systems
- Effective communication and presentation
- Strategic thinking and results orientation
- Team collaboration and independent work
- CRM software and Microsoft Office proficiency
- Detail-oriented organization and time management
Timeline
Field Application Engineer
ZMicro, Inc
11.2025 - Current
Inside Sales Administrator
ZMicro, Inc.
03.2022 - 11.2025
Sales Engineer
ZMicro, Inc.
03.2022 - 11.2025
Front House Support Staff Trainer
Din Tai Fung
12.2019 - Current
Bachelor of Science - Electrical Engineering
San Diego State University