Summary
Overview
Work History
Education
Skills
Accomplishments
Working with AI to improve my work Greatly to Improve in anyway i can.
Timeline
Generic

Aaron Orcutt

Gentry,MO

Summary

Professional and knowledgeable receptionist versed in administrative support and customer service. Offering 2 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

4
4
years of professional experience

Work History

Receptionist Administrator

Marcys Dog Grooming
06.2019 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Scheduled initial and return appointments for [Type] clients, adhering to internal policies while accommodating individual customer needs.
  • Utilized Pet Exec to retrieve and deliver Customer messages.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Interceded between employees during arguments and diffused tense situations.
  • Trained team members on new services and products to support promotional efforts.

Education

High School Diploma -

Gentry High School
Gentry, AR
05.2022

Skills

  • Providing Feedback
  • Clerical Support
  • Document Verification
  • Leadership and Change Management
  • Customer Service Management
  • Staff Training
  • Regulatory Requirements
  • Call Forwarding
  • Software Automation
  • Customer Care
  • Call Handling
  • Community Relationships

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Working with AI to improve my work Greatly to Improve in anyway i can.

 

Every day, AI revolutionizes my work flow and empowers me to exceed my limitations. It serves as my invaluable partner, seamlessly integrating into my tasks and optimizing efficiency. With its help, I can automate repetitive processes, freeing up precious time and mental energy to focus on more strategic and creative endeavors. AI's ability to analyze vast amounts of data and generate valuable insights is like having a knowledgeable advisor right at my fingertips. It provides recommendations and suggestions that enhance my decision-making and propel me towards better outcomes.

What truly sets AI apart is its capacity to learn and adapt alongside me. As I provide it with more information and experiences, it becomes increasingly proficient at understanding my preferences, work style, and challenges. This dynamic partnership allows us to tackle complex problems together, constantly pushing the boundaries of what we can achieve. With AI as my trusted ally, I feel empowered to explore new frontiers, challenge conventional thinking, and consistently surpass my own expectations. Together, we embark on a journey of continuous growth and improvement, harnessing the remarkable capabilities of AI to unlock our full potential.

Timeline

Receptionist Administrator

Marcys Dog Grooming
06.2019 - Current

High School Diploma -

Gentry High School

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Aaron Orcutt