Results-driven Lead Frac Support Technician with robust troubleshooting skills and technical support experience. Proven ability to reduce downtime costs through effective vendor coordination and user training.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Frac Support Technician
Apex Wellheads
831 US 85. Nunn, CO, 80648
06.2022 - Current
Provided technical support for troubleshooting and resolving issues related to wellhead valve equipment.
Documented service reports detailing repairs, maintenance performed, and parts used in each service call.
Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
Trained users on how to operate components and systems.
Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
Assisted in the installation and maintenance of wellhead systems, ensuring compliance with safety standards.
Conducted regular inspections and testing on wellhead components to ensure operational efficiency.
Collaborated with engineering teams to refine processes for improved product performance and reliability.
Field Supervisor
Alpha Flowback
15784 Co Rd 36, Platteville, CO, 80651
01.2017 - 06.2022
Oversaw daily operations, ensuring compliance with safety regulations and company policies.
Coordinated field activities, optimizing resource allocation and workflow efficiency.
Led training sessions for new team members, enhancing skillsets and operational knowledge.
Developed and implemented process improvements, resulting in enhanced productivity on-site.
Managed equipment inspections and maintenance schedules to minimize downtime and ensure reliability.
Analyzed performance metrics, identifying areas for improvement and implementing strategic solutions.
Fostered a culture of safety through regular audits and employee engagement initiatives.
Monitored employee performance for compliance with regulations and policies.
Resolved customer complaints to maintain satisfaction and loyalty.
Contributed to business growth by identifying new opportunities for expansion in the local market.
Automotive Mechanic
Tuttle-click Ford Lincoln
33301 Camino Capistrano, San Juan Capistrano, CA
09.2011 - 01.2017
Diagnosed and repaired vehicle systems, including engines, Chassis, and brakes.
Conducted routine maintenance services to ensure optimal vehicle performance and safety.
Utilized advanced diagnostic tools to identify mechanical issues accurately.
Streamlined workflow by implementing efficient repair protocols and practices.
Maintained comprehensive records of repairs, parts used, and service history for vehicles.
Collaborated with service advisors to communicate repair needs and timelines effectively.
Replaced damaged, missing, or defective parts with new and refurbished components.
Test drove vehicles to determine problems and test repairs.
Education
Associate of Arts - Music
Saddleback College
Mission Viejo, CA
05-2004
Skills
Troubleshooting abilities
Remote support
Technical support
Troubleshooting skills
System maintenance
Ticket management
Microsoft outlook
Verbal and written communication
Data entry
Certification
Osha 10 Training.
Automotive Service Excellence in Brakes, Steering, and Suspension