Aaron Ryley Ploeg

• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Replaced merchandise stock throughout check-out lines and end-cap displays.
• Gathered shopping baskets and carts and relocated to designated areas.
• Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Promptly responded to inquiries and requests from prospective customers.
• Followed up with customers about resolved issues and completed tasks to maintain high standards of customer service.
• Investigated and resolved customer inquiries and complaints quickly.

• Gathered and consolidated carts, freeing up additional cart return spaces.
• Collected carts left in parking areas and returned to retail stores.
• Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
• Cleared parking lot of litter and foreign debris.
• Offered carts to patrons.
• Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
• Collected and returned all hand baskets and shopping carts to proper place for new customer use.
• Removed broken and unserviceable carts from inventory for repair.
• Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
• Periodically disinfected carts preventing spread of disease.
• Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
• Provided customer service to shoppers coming into and out of the store
• Recommended products to customers, thoroughly explaining details.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Met customer call guidelines for service levels, handle time and productivity.

• Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
• Communicated effectively with owners, residents and on-site associates.
• Collected and maintained careful records of rental payments and payment dates.
• Kept properties in compliance with local, state and federal regulations.

I am currently enrolled part time at the College and working to complete my BA in Program & Software Development with a minor in Cyber Security. I started out in looking at a Gaming development degree.