Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Pollack

Moscow,ID

Summary

Dynamic professional with extensive experience at KFC, excelling in employee training and customer service. Proven ability to enhance team performance through effective training programs and performance monitoring. Recognized for attention to detail and commitment to workplace safety, consistently achieving organizational goals while fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

Team Member Trainer

KFC
Moscow, ID
01.2025 - Current
  • Developed and implemented employee training programs to meet organizational goals.
  • Provided support for individual employees who had difficulty grasping concepts during instruction sessions.
  • Conducted trainings on topics related to customer service, product knowledge and company policies.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.

Floorhand

Ranger Energy Services
Williston, ND
06.2024 - 12.2025
  • Conducted pressure tests on BOP systems according to standard operating procedures.
  • Identified potential hazards and took corrective measures to mitigate risks associated with them.
  • Assisted in troubleshooting and repairing minor mechanical problems on the rig.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Ensured that all personnel worked in a safe manner while performing their duties on the rig floor.

Cook

KFC
Moscow, ID
08.2023 - 05.2024
  • Checked quality of food products to meet high standards.
  • Distributed food to service staff for prompt delivery to customers.
  • Followed established procedures and requirements for safe food handling, storage and service.

Housing Consultant

The Scion Group LLC
Moscow, ID
11.2022 - 08.2023
  • Answered questions and responded to inquiries to deliver a high level of service to residents.
  • Scheduled tours so prospective residents could view available units and see facilities.
  • Maintained accurate records and documented client data in company databases.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Shift Manager

KFC
Moscow, ID
09.2021 - 01.2023
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Education

High School Diploma -

Saint Maries High School
Saint Maries, ID
01-2021

Skills

  • Employee training
  • Customer service
  • Training evaluation
  • Performance monitoring
  • Attention to detail
  • Workplace safety
  • Time management

Timeline

Team Member Trainer

KFC
01.2025 - Current

Floorhand

Ranger Energy Services
06.2024 - 12.2025

Cook

KFC
08.2023 - 05.2024

Housing Consultant

The Scion Group LLC
11.2022 - 08.2023

Shift Manager

KFC
09.2021 - 01.2023

High School Diploma -

Saint Maries High School