Aaron Prado-Rivera
Summary
Customer and patient focused professional with strong experience in customer relationship management, sales, and team collaboration. Skilled in persuasive communication to drive sales, increase customer satisfaction, and build loyalty. Proven background at excelling in all operations , safety compliance, staff training, and process improvement in high-pressure environments.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Delivery Driver, Shipping
Pacific Delivery and Logistics
02.2026 - Current
- Delivered packages efficiently, ensuring timely arrivals to customers across designated routes.
- Coordinated with warehouse staff to streamline loading processes, enhancing overall delivery efficiency.
- Utilized GPS systems for route planning, enhancing navigation accuracy and fuel efficiency.
- Maintained vehicle cleanliness and conducted routine inspections, ensuring compliance with safety regulations.
- Communicated with customers about delivery schedules and service updates, fostering positive customer relationships.
- Assisted in training new drivers on safety protocols and operational procedures.
Sales Associate
Brightside Windows
02.2026 - 02.2026
- Guided customers in product selection, improving shopping experience and satisfaction.
- Utilized knowledge of promotions and sales to deliver accurate and timely information to customers.
- Executed transactions with precision using point-of-sale systems, ensuring accurate cash handling.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Train Conductor/engineer
Columbia Railroad
06.2025 - 01.2026
- Ensured compliance with safety regulations during train operations.
- Conducted pre-trip inspections to maintain equipment reliability and safety.
- Coordinated with dispatchers to enhance train schedules and improve passenger flow.
- Delivered customer service by addressing passenger inquiries and resolving concerns.
- Trained new conductors on safety protocols and operational procedures to ensure compliance and operational readiness.
- Provided exceptional customer service, addressing passenger inquiries and concerns.
Train Conductor
Union Pacific
01.2024 - 06.2025
- Conducted pre-departure inspections to ensure equipment functionality and safety standards.
- Operated trains in compliance with safety regulations and operational protocols.
- Coordinated train movements and schedules through effective communication with crew members, ensuring smooth operations.
- Monitored track conditions and responded promptly to signals and alerts during transit, maintaining safety and operational integrity.
- Trained new conductors on operational procedures and safety guidelines, enhancing overall team competency and adherence to safety standards.
Warehouse Lead
Lambweston
11.2021 - 01.2024
- Supervised daily warehouse operations, ensuring safety compliance and optimizing workflow efficiency.
- Trained and mentored new team members on equipment use and safety protocols, enhancing team readiness.
- Coordinated inventory management, optimizing stock levels to align with production demands.
- Trained and mentored new team members on equipment usage and safety protocols.
- Monitored product quality during receiving and shipping, maintaining high standards of accuracy.
- Scheduled shifts for warehouse staff, balancing workload to ensure optimal coverage and productivity.
Education
Emergency Medical Technician - EMT
Columbia Safety LLC
Pasco, WA 04.2026 - 06.2026
High School Diploma -
Connell High Scool
Connell, WA 10.2017 - 06.2021
Skills
- Maintaining safety
- Team collaboration
- Effective communication
- Issue resolution
- Emergency response
- Patient assessment
- First aid administration
Accomplishments
Safety member award 2025
Languages
- English
- Spanish
Timeline
Emergency Medical Technician - EMT
Columbia Safety LLC
04.2026 - 06.2026
Delivery Driver, Shipping
Pacific Delivery and Logistics
02.2026 - Current
Sales Associate
Brightside Windows
02.2026 - 02.2026
Train Conductor/engineer
Columbia Railroad
06.2025 - 01.2026
Train Conductor
Union Pacific
01.2024 - 06.2025
Warehouse Lead
Lambweston
11.2021 - 01.2024
High School Diploma -
Connell High Scool
10.2017 - 06.2021