Aaron Pride Jr.
West Mifflin
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Compassionate Certified Nursing Assistant with experience in providing patient care in various healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care.
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
HVAC Service Technician with many years of experience in heating, air conditioning, and refrigerant systems, as well as electrical and mechanical controls. Ambitious with strong background in plumbing, refrigeration machinery operations, and HVAC repair and maintenance. Great understanding of HVAC controls and maintenance issues.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Jefferson Hills Rehabilitation and Wellness
Jefferson Hills
05.2025 - Current
- Assisted patients with daily living activities and personal care needs.
- Maintained a clean and safe environment for residents and staff.
- Assisted in the mobility of patients using proper lifting techniques.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Dialysis Technician
Fresenius Medical Care Holdings Inc.
Jefferson Hills / Clairton
03.2025 - Current
- Monitored patient vital signs during dialysis treatments.
- Prepared and maintained dialysis machines for effective operation.
- Educated patients on treatment procedures and care protocols.
- Assisted with patient access and cannulation procedures.
- Conducted routine equipment checks to ensure safety compliance.
- Documented patient information accurately in electronic health records.
- Maintained cleanliness and organization of treatment areas and supplies.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
- Calibrated dialysate solution according to prescribed formula for each individual patient's needs.
- Ensured all safety protocols were followed while performing duties in the dialysis unit.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Restocked supplies needed for dialysis procedures in an organized manner.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Discontinued dialysis treatment according to established procedures.
- Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.
- Provided education about kidney disease management techniques to both patients and family members.
- Updated knowledge of current trends in nephrology through continuing education courses.
- Monitored patient reactions and machine operation during dialysis treatment.
Certified Medication Technician
Paramount Senior Living South Hills
Pittsburgh
12.2024 - 03.2025
- Administered medications to residents accurately and on schedule.
- Monitored residents for side effects and reported changes to nursing staff.
- Documented medication administration and resident observations in electronic records.
- Maintained a clean and organized medication storage area for safety compliance.
- Monitored vital signs prior to administering medications and reported any changes or irregularities to the supervising nurse.
- Ensured that medication was stored correctly according to manufacturer guidelines and facility policies.
- Observed residents during medication administration for adverse reactions or non-compliance with instructions provided by staff members.
- Reported any observed changes in physical condition or behavior immediately to the supervising nurse or physician.
- Maintained accurate records of medication administration and other related documentation.
- Identified potential drug interactions and reported them promptly to the supervising nurse.
- Performed inventory control for all medications on a regular basis.
- Assisted in the preparation and distribution of medications to patients as prescribed by physicians.
- Maintained professional relationships with other healthcare professionals including pharmacists, physicians, nurses.
- Conducted routine rounds throughout assigned units to ensure compliance with medication protocols.
- Responded quickly and appropriately to all emergency situations related to patient health issues.
- Administered medications to residents in accordance with physician's orders, nursing standards, and state regulations.
- Communicated effectively with family members about their loved one's current medical status.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Performed wellness observations, documenting side effects for clinical follow-up.
- Obtained, recorded and reported patient vital signs for medication administration.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Assisted patients with activities of daily living, including medication reminders.
- Prepared and administered oral, topical, and injectable medications as directed by healthcare providers.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
- Utilized electronic health record systems for entering medication orders and patient information.
- Monitored patient vital signs and responded to emergencies as needed.
- Followed protocols for disposing of expired or unused medications safely.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Reminded patients to take prescribed medications or nutritional supplements.
Medication Technician
The Resident at Arrowood
West Mifflin
07.2024 - 12.2024
- Administered medications accurately to residents following established protocols.
- Monitored residents' responses to medications and reported changes to nursing staff.
- Maintained accurate medication records in compliance with regulatory standards.
- Assisted in the preparation and organization of medication carts for daily distribution.
- Ensured cleanliness and proper storage of medication supplies within facility guidelines.
- Ensured that all prescribed medications were taken as ordered by physician.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Disposed expired drugs according to regulatory standards.
- Maintained accurate records of all medication administered to residents.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Maintained confidentiality of patient health information at all times.
- Assisted in the preparation and delivery of medications to patients.
- Monitored vital signs before administering medications.
- Adhered to HIPAA regulations when handling confidential patient information.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Verified expiration dates on all medications prior to dispensing them.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Responded promptly to requests for assistance from nurses and other staff members.
- Complied with applicable laws governing drug distribution practices.
- Assisted patients with activities of daily living, including medication reminders.
- Maintained a clean and safe environment in the medication preparation area.
- Utilized electronic health record systems for entering medication orders and patient information.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Patient Care Technician
Jefferson Hospital
Jefferson Hills
03.2024 - 11.2024
- Assisted nursing staff with daily patient care tasks and activities.
- Monitored patient vital signs and reported changes to medical team.
- Provided compassionate support to patients during treatment and recovery.
- Maintained cleanliness and organization of patient rooms and equipment.
- Documented patient information accurately in electronic health records system.
- Responded promptly to patient calls and needs, ensuring comfort and safety.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Restocked unit frequently with necessary medical supplies.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
Cooler Service Technician
Abarta Coca-Cola Beverages
Houston
11.2011 - 07.2024
- Diagnosed mechanical issues in various equipment and systems.
- Performed routine maintenance on machinery and tools to ensure functionality.
- Assisted customers with troubleshooting and resolving service-related inquiries.
- Collaborated with team members to streamline repair processes and workflows.
- Utilized diagnostic tools to identify faults in electrical systems and components.
- Maintained accurate records of service activities and customer interactions.
- Trained new technicians on safety protocols and equipment handling procedures.
- Implemented best practices for inventory management of parts and supplies.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Inspected equipment for proper operation and safety hazards prior to use.
- Examined previously completed work for accuracy.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Logged services performed in service ticket system.
- Maintained certifications and completed training on systems and components.
- Installed new systems according to manufacturer specifications.
- Trained new team members on service processes to increase productivity.
- Tested repaired items to ensure functionality before returning them to customers.
- Set up and operated mechanical and manual tools and equipment.
- Adhered to quality assurance procedures during every stage of the service process.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Resident Assistant
The Waters of McMurray
McMurray
12.2023 - 03.2024
- Assisted residents with daily living activities and provided emotional support.
- Monitored residence safety and compliance with established policies and procedures.
- Maintained accurate records of resident interactions and incident reports for documentation.
- Developed strong relationships with residents to foster a supportive living environment.
- Completed routine rounds, checking with residents to meet care needs.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Monitored assigned areas for cleanliness and security purposes.
- Transported residents to activities and meals.
- Responded to emergency situations within the residence hall.
- Participated in regular staff meetings with Resident Director.
- Responded to resident inquiries and concerns in a timely and empathetic manner.
- Conducted regular rounds to keep residents and areas safe and secure.
HVAC-R Service Technician
Gillece Heating cooling and electric
Bridgeville
01.2009 - 11.2011
- Diagnosed HVAC-R system issues and performed necessary repairs.
- Conducted routine maintenance on heating and cooling equipment.
- Installed new HVAC-R units following safety protocols.
- Collaborated with team members to troubleshoot complex system failures.
- Educated clients on proper HVAC-R operation and maintenance practices.
- Utilized diagnostic tools to assess system performance and efficiency.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Serviced units to residential and commercial heating and air conditioning customers.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces, and air conditioning equipment.
- Completed detailed reports documenting all service activities related to each job assignment.
- Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
- Explained proper use and care instructions to customers after completing a repair or installation job.
- Tested components of heating and cooling systems using specialized tools and equipment.
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Ensured that all safety standards were followed when performing service on HVAC-R equipment.
- Inspected ductwork for leaks or blockages prior to installing a new unit.
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Attended employee meetings and training to learn about new techniques, trends, and technologies.
- Wired both line and low voltage to heating and cooling equipment.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Conducted brazing, threading pipe and tasks to complete service calls.
- Reviewed worklists from supervisor to interpret project details and instructions.
- Interpreted construction drawings and cut sheets in field.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Disassembled units, repaired broken components and restored to operating condition.
- Installed, maintained and repaired commercial refrigeration systems.
- Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
- Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Tested pipe, tubing joints, and connections for leaks.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Inspected job site before project start to identify obstacles and resolve issues.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
Account Manager
Cardholder Management Services
Pittsburgh
05.2003 - 08.2008
- Processed credit card applications and verified applicant information for accuracy.
- Assisted customers with inquiries regarding account management and billing issues.
- Managed account maintenance tasks, including updates and corrections to customer data.
- Educated clients on credit card products and benefits during onboarding sessions.
- Responded to inquiries from customers regarding their credit cards and accounts.
- Performed periodic reviews of customer accounts to detect fraudulent activity or potential risk factors.
- Maintained accurate records of customer interactions and transactions.
- Monitored daily transaction volumes, balances, interest rates, and fees for all active credit cards.
- Assisted customers with payment plans and other special arrangements as needed.
- Provided guidance to customers on how to use their credit cards responsibly and effectively.
- Communicated with internal departments on any changes in customer accounts.
- Developed strategies for reducing delinquencies, charge-offs, and other risks associated with consumer lending.
- Analyzed and verified financial information to ensure accuracy of application data.
- Resolved disputes over billing errors or unauthorized charges.
- Monitored and maintained compliance with internal controls and government regulations.
- Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
Education
Certified Diploma of Completion - Anatomy And Massage
Pittsburgh School of Massage Therapy
Pittsburgh, PA06-2010
Associate of Science - Specialized Technology
Triangle Tech
Pittsburgh, PA06-2008
Some College (No Degree) - Business Management
CCAC
Pittsburgh Skills
- Patient monitoring
- Medication administration
- Vital signs assessment
- Dialysis machine operation
- Infection control practices
- Bedside manner
- Supporting personal needs
- Vital signs monitoring
- Respiratory equipment training
- Quick problem solver
- Intake recording
- Healthcare ethics
- Helping with medication
- Safety precautions
- Performing patient intakes
- Range of motion exercises
- Observing responses
- Feeding assistance
- Medical terminology
- Blood glucose testing
- Collecting vital signs
- Dressing assistance
- Patient relationship building
- Electronic charting
- Colostomy care
- Vital sign recording
- Patient lifting
- Dementia and Alzheimer's care
- Able to lift 50 pounds
- Patient-focused care
- Reliable team player
- Monitoring fluids
- Conducting intakes
- Compassionate caregiver
- Tracheostomy care
- Urinary catheter care
- Transfer techniques
- Infection control procedures
- HIPAA compliance
- Care team collaboration
- A/C troubleshooting
- Refrigeration maintenance
- System installation
- HVAC diagnostics
- Electrical systems repair
- Customer relationship management
- Technical communication
- Time management
- Filter replacement
- Piping systems
- Electrical wiring
- Air conditioning repair
- Team collaboration
- Parts ordering
- Leak detection
- Air handlers
- Temperature control
- Fan coil units
- System diagnostics
- Control systems
- Preventive Maintenance
- Thermostat calibration
- Motor replacement
- Troubleshooting
- Wiring
- Equipment operation
- Soldering
- Mechanical aptitude
- Fan blade adjustment
- Troubleshooting skills
- Pressure testing
- Safety
- Refrigeration controls
- Commercial refrigeration
- Defrost controls
- Mechanical skills
- Customer service
- Problem solving
- Account management
Accomplishments
- Triangle Techs- Tech of the Year award 2008 Graduate
- Two Time gold coin service Tech with Coca Cola for outstanding Performance and going above task
- PCT Bee Award 2025 ( Jefferson Hospital ) for outstanding patient care.
Certification
- BLS CPR
- PA Certified Medication Technician
- CNA License
- PCT II skill level AHN
- Commercial Refrigeration license
- HVAC Universal Certified
- Certificate of Completion in Reiki Massage.
References
References available upon request.
Timeline
Certified Nursing Assistant
Jefferson Hills Rehabilitation and Wellness
05.2025 - Current
Dialysis Technician
Fresenius Medical Care Holdings Inc.
03.2025 - Current
Certified Medication Technician
Paramount Senior Living South Hills
12.2024 - 03.2025
Medication Technician
The Resident at Arrowood
07.2024 - 12.2024
Patient Care Technician
Jefferson Hospital
03.2024 - 11.2024
Resident Assistant
The Waters of McMurray
12.2023 - 03.2024
Cooler Service Technician
Abarta Coca-Cola Beverages
11.2011 - 07.2024
HVAC-R Service Technician
Gillece Heating cooling and electric
01.2009 - 11.2011
Account Manager
Cardholder Management Services
05.2003 - 08.2008
Certified Diploma of Completion - Anatomy And Massage
Pittsburgh School of Massage Therapy
Associate of Science - Specialized Technology
Triangle Tech
Some College (No Degree) - Business Management
CCAC