Aaron Prillhart
McDonough,United States
Summary
Experienced Director of Information Technology (IT) with a strong focus on analytical thinking and attention to detail. Over 15 years of expertise in developing IT strategies, implementing policies, conducting business analysis, maintaining computer systems, and administering networks. Skilled in computer hardware repair, disaster recovery, and fostering effective collaboration across departments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Information Technology
McIntosh Trail Community Service Board
10.2024 - 02.2025
- Managed the IT team of three members by identifying technology needs and making recommendations to ensure continuous business improvement
- Oversaw IT development by maintaining company hardware and software programs ensuring company adherence to state & federal technology requirements
- Developed, implemented, and maintained an organization-wide IT strategy and plan
- Led development and implementation processes for the organization's IT systems and department
- Developed and implemented business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
- Established efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
- Analyzed IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
- Oversaw security of systems, networks, and enterprise information & facilitated IT security audits or investigations
- Developed and maintained relationships with external IT vendors and service providers
- Administrator in multiple areas including: Active Directory, M365, Cisco Meraki, Intune
Information Technology Manager
McIntosh Trail Community Service Board
06.2021 - 10.2024
- Managed two IT staff by recruiting and training employees, communicating job expectations, and monitoring performance
- Oversaw the annual IT budget and ensured cost-effectiveness
- Monitored daily operations, including server hardware, software, and operating systems
- Coordinated technology installations, upgrades, and maintenance
- Strategic planning and project management
Director of Information Technology
Clayton Center Community Service Board
11.2018 - 06.2021
- Oversaw all technology operations and evaluated them according to established goals
- Devised and established IT policies and systems to support the implementation of strategies set by upper management
- Analyzed the business requirements of all departments to determine their technology needs
IT Business Analyst II
Clayton Center Community Service Board
03.2016 - 10.2018
- Assisted in the development of standards and procedures used in the development of new or existing systems
- Consulted with vendors or technical staff to ensure that the functionality of automated systems is consistent with adherence to laws, regulations, and best practice standards by users
- Developed change management plans for transition to new systems
- Documented business processes for users of new systems
- Researched and analyzed system/user problems by applying a variety of analytical and research techniques
Education
Associate of Science - Information Systems
Penn Foster College
Scottsdale, AZ01.2013
Skills
- Network management
- Meticulous attention to detail
- IT systems management
- Strategic risk management
- Systematic problem analysis
- Business continuity and recovery
- Administrative operations management
- Microsoft 365 administration
- Meraki system administration
- IT asset management
Certification
- CompTIA Project+ June 2018 to Present
- CompTIA A+ Expired 2024 - Planning to Retake
- CompTIA Net+ Expired 2024 – Planning for Retake
- CompTIA Security+ Preparing for Exam
Timeline
Director of Information Technology
McIntosh Trail Community Service Board
10.2024 - 02.2025
Information Technology Manager
McIntosh Trail Community Service Board
06.2021 - 10.2024
Director of Information Technology
Clayton Center Community Service Board
11.2018 - 06.2021
IT Business Analyst II
Clayton Center Community Service Board
03.2016 - 10.2018
Associate of Science - Information Systems
Penn Foster College
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