Proactive professional with extensive experience supporting a diverse portfolio of clients. Skilled in task management, report compilation, and effective communication, leading to improved service delivery and client satisfaction. Ready to enhance operational efficiency and foster strong team collaboration.
Overview
8
8
years of professional experience
Work History
Account Representative
Lessen Inc.
Chicago, IL
07.2022 - Current
Directly supported JP Morgan Chase Bank's portfolio of over 1000 facilities across the U.S.
Assigned tasks to technicians based on skill set, availability, and workload priority.
Communicated scheduling information and service updates with JP Morgan Chase employees, vendors, and landlords.
Monitored all open work orders to ensure timely task completion.
Compiled building reports for vendors to confirm completion or identify required actions.
Maintained detailed records of customer interactions for future reference.
Executed administrative tasks, including filing, database updates, and report generation.
Served as interim team lead during supervisor's absence.
Dietitian Assistant
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, IL
04.2021 - 07.2022
Collaborated with physicians, nurses, and other healthcare professionals to develop comprehensive treatment plans for patients with chronic conditions requiring special diets.
Counseled clients on the importance of following a balanced diet plan tailored to their individual needs.
Provided nutritional advice to residents and patients regarding their diet plans.
Informed supervisor about any changes in patient's dietary needs or preferences.
Assisted in the ordering, receiving, storage, and inventory of food items.
Starbucks Barista
Jewels
Chicago, Illinois
04.2019 - 03.2021
Prepared specialty coffee beverages using high-quality ingredients and equipment.
Operated cash register and processed transactions accurately and efficiently.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Ordered inventory and stock supply based on our weekly needs.
Inventory Manager
Velasquezmufflersandbrakes
Chicago, IL
01.2018 - 02.2019
Performed regular cycle counts to maintain the accuracy of inventory records.
Created reports on inventory levels, trends, costs, and deliveries for upper management review.
Delivered inventory to our partnered locations
Education
Some College (No Degree) -
University of Illinois At Urbana-Champaign
Champaign, IL
Skills
Scheduling coordination
Work order management
Customer relationship management
Team leadership
Effective communication
Problem solving
Staff training
Timeline
Account Representative
Lessen Inc.
07.2022 - Current
Dietitian Assistant
Ann & Robert H. Lurie Children's Hospital of Chicago
General Manager/Customer Account Representative at Superior Auto-Sac Finance INCGeneral Manager/Customer Account Representative at Superior Auto-Sac Finance INC