Aaron Ramirez
Senior Sales Engineer
Northern California,CA
Summary
Driven and motivated Senior Sales Engineer with 22 years of experience supporting comprehensive sales and go to market strategies. Growth-minded technical consulting strategist collaborating with cross-functional teams to support corporate vision. Deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Senior Technical Sales Engineer
Netscout Systems Inc
San Jose, CA
03.2022 - Current
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities.
- Mastered company product line and configured live product and software demonstrations.
- Facilitated functional and technical discovery sessions with team members, customers, potential customers and vendors.
Technical Sales Engineer
NetQoS
Austin, TX
07.2006 - 03.2010
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Designed and delivered product training for clients.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
Senior Sales Engineer
Concord Communications
Marlborough, MA
08.2000 - 07.2006
- Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
Senior Technical Consultant
TekSystems
Alameda, CA
03.1998 - 08.2000
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Installed system updates to address vulnerabilities and reduce security issues.
International Banking Operations Officer
Bank Of America
Concord, CA
06.1982 - 03.1998
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Motivated and trained employees to maximize team productivity.
- Implemented processes that simplified procedures and reduced average processing time.
Education
Associate of Arts - Liberal Arts And Sciences
East Los Angeles College
Monterey Park, CA 09.1988 - 06.1991
Skills
Pre-sales support
undefinedCertification
Solution Selling
Timeline
Senior Technical Sales Engineer
Netscout Systems Inc
03.2022 - Current
Technical Sales Engineer
NetQoS
07.2006 - 03.2010
Senior Sales Engineer
Concord Communications
08.2000 - 07.2006
Senior Technical Consultant
TekSystems
03.1998 - 08.2000
Associate of Arts - Liberal Arts And Sciences
East Los Angeles College
09.1988 - 06.1991
International Banking Operations Officer
Bank Of America
06.1982 - 03.1998
Solution Selling
Customer Centric Selling
ITIL, Foundation in IT Service Management
Cisco Academy, CCNP
Microsoft MCSE
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