Aaron Rogal
Palmerton,PA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
15
15
years of professional experience
Work History
Proximity Claims Specialist
State Farm
Slatington, PA
07.2023 - Current
- Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.
- Maintained accurate documentation of all claim activity within designated system.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Ensured timely follow-up on all open matters; kept stakeholders informed regarding status updates.
- Investigated and evaluated property and casualty insurance claims to determine coverage and liability.
- Conducted on-site inspections of property damage to assess repair needs and costs.
- Communicated with personnel and legal counsel on claims involving litigation.
- Engaged in continuous learning to stay current with industry trends and best practices in claims management.
- Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
Partner
2 Vets General Contracting
Tamaqua, PA
11.2018 - 04.2023
- Facilitated firm's everyday administrative operations, supervised support staff and verified office remained compliant with state, federal and local regulations.
- Monitored safety procedures and deadlines to keep personnel on task.
- Reviewed daily and overall financials to ensure profitability.
- Maintained written daily log of job site activities for permanent records.
- Inspected earthwork, concrete, structural steel, decking, fireproofing, framing and finish work.
- Guided and directed third-party inspectors throughout project.
- Supervised residential and commercial new construction and remodels.
- Eliminated project lags by inspecting work-in-progress to maintain pace, compliance and top quality control.
Project Foreman
Earthmovers Unlimited
Kylertown, PA
06.2014 - 04.2019
- Followed rules and regulations to keep job sites safe for workers, contractors and visitors.
- Recorded job supplies, parts, equipment and employee hours.
- Viewed and checked job equipment to determine maintenance requirements.
- Supervised projects to uphold schedule requirements and quality demands.
- Complied with federal and company regulations to maintain high level of job site safety.
- Tracked and reported units and labor hours prior to submission of timecards.
- Managed workers at various experience levels in construction and restoration projects.
Horizontal Construction Engineer
United States Army Reserve
11.2009 - 11.2017
- Interpreted construction prints, identified soil properties and conducted basic surveying for projects.
- Supported combat engineer missions with skilled heavy equipment operation.
- Reviewed client requirements and proposed locations for drilling operations to confirm feasibility and cost.
- Managed team of 30 personnel using strong coaching and mentorship.
Education
High School Diploma -
Lehigh High School
Lehighton, PA06.2010
Some College (No Degree) - Business Administration
Lehigh Carbon Community College
Schnecksville, PASkills
- Marketing
- Customer relationship building
- Company processes and procedures
- Renovations, building and demolition
- Interpreting blueprints
- Planning and design
- Construction equipment
- OSHA safety requirements
- Construction management
Timeline
Proximity Claims Specialist
State Farm
07.2023 - Current
Partner
2 Vets General Contracting
11.2018 - 04.2023
Project Foreman
Earthmovers Unlimited
06.2014 - 04.2019
Horizontal Construction Engineer
United States Army Reserve
11.2009 - 11.2017
High School Diploma -
Lehigh High School
Some College (No Degree) - Business Administration
Lehigh Carbon Community College