Aaron Rojas
Sahuarita,AZ
Summary
Results-driven Warehouse Manager with expertise in order fulfillment, customer relationship management, and effective communication. Proven ability to streamline operations and enhance workflow efficiency.
Overview
8
8
years of professional experience
Work History
Warehouse Manager/Dispatcher Office Assistant
PDG Produce inc.
Sahuarita, Arizona
01.2018 - Current
- Managed daily warehouse operations and ensured efficient workflow.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Coordinated receipt, storage, and dispatch of goods to optimize warehouse operations.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors, and transport companies.
- Monitored staff performance to identify improvement areas and enhance team effectiveness.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Tracked orders with functional systems and coordinated with warehouse workers for accurate storage and distribution.
- Directed investigations to verify and resolve customer or shipper complaints.
Freelance Marketing
EcoShield Pest Control
Hicksville, New York
05.2024 - 08.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
GED -
Pima Community College
Tucson, AZ03-2018
Skills
- Order fulfillment
- Customer relationship management
- Staff training
- Effective communication
- Problem solving
- Shipping and receiving
- Safety monitoring
- Forklift operations
- Employee safety
- Storage management
- Operations management
- Skilled in [software]
- Mentoring and training
- Multiple priorities management
- Loading and unloading
Timeline
Freelance Marketing
EcoShield Pest Control
05.2024 - 08.2024
Warehouse Manager/Dispatcher Office Assistant
PDG Produce inc.
01.2018 - Current
GED -
Pima Community College