Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Ross

Cathedral City,CA

Summary

I come from a small town, so socializing is my strongest trait, I'm no stranger to long days and make sure I can always put a smile on someone's face. I work best in a task rich environment, it keeps me focused and engaged. I tend to over think at times but It never stops me from asking questions that may be helpful to my objective or goal at hand. I am vary informative about the jobs and activities I engaged in to better help my customers find the right thing most of the time. I always put my customers needs first so the feel welcome to come back and it feel like a safe comfortable environment.

Overview

8
8
years of professional experience

Work History

Customer Service

CVS Pharmacy
Cathedral , California
03.2023 - 07.2024
  • Answered customer inquiries over the phone and through email.
  • Provided customers with product information and resolved their issues in a timely manner.
  • Processed orders and tracked shipments to ensure accurate delivery of merchandise.
  • Maintained an organized filing system for customer records and service requests.

Customer Service

Tractor Supply
Woodward , Oklahoma
06.2020 - 04.2021
  • Answered customer inquiries over the phone and through email.
  • Provided customers with product information and resolved their issues in a timely manner.
  • Processed orders and tracked shipments to ensure accurate delivery of merchandise.
  • Maintained an organized filing system for customer records and service requests.

Landscaper

Brummel Lawn and Landscape LLC
Blue Springs, Missouri
05.2019 - 12.2019
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Cut grass in even lengths with power mowers or hand shears.

Customer Service

McDonald's
Fargo, ND
09.2016 - 02.2018
  • Answered customer inquiries over the phone and through email.
  • Provided customers with product information and resolved their issues in a timely manner.
  • Processed orders and tracked shipments to ensure accurate delivery of merchandise.
  • Maintained an organized filing system for customer records and service requests.
  • Assisted customers in navigating the website, placing orders, and completing payments.

Education

High School Diploma -

Lee's Summit West High-school
Lee's Summit, MO
05-2015

Skills

  • Social Media
  • CRM Software
  • Complaint Handling
  • Customer Relationship Management
  • Customer Needs Assessment
  • Satisfaction monitoring
  • Inventory assistance
  • Team Collaboration
  • Product Sales

Timeline

Customer Service

CVS Pharmacy
03.2023 - 07.2024

Customer Service

Tractor Supply
06.2020 - 04.2021

Landscaper

Brummel Lawn and Landscape LLC
05.2019 - 12.2019

Customer Service

McDonald's
09.2016 - 02.2018

High School Diploma -

Lee's Summit West High-school
Aaron Ross