Aaron Safford
Plattsburgh,NY
Summary
Dynamic professional with extensive experience at PepsiCo, excelling in supplier relationship management and problem-solving. Proven track record in enhancing service delivery and optimizing inventory management. Adept at training teams and fostering collaboration, driving operational efficiency and customer satisfaction. Strong attention to detail and effective time management skills contribute to successful outcomes.
Overview
27
27
years of professional experience
Work History
Small Format PSR
PepsiCo
08.2018 - Current
- Managed bulk customer accounts, ensuring timely order processing, delivery coordination and inventory levels in Savvy.
- Developed strong relationships with clients, addressing inquiries and resolving issues efficiently.
- Trained new representatives on customer service best practices and system usage for order management.
- Analyzed customer feedback to identify trends, driving enhancements in service delivery strategies.
- Secured and ensured compliance with OTS Contracts.
Grocery Manager
Market 32
08.2012 - 08.2018
- Oversaw daily operations, ensuring optimal product availability and inventory management.
- Streamlined store layout to enhance customer flow and shopping experience.
- Trained and mentored team members on best practices and operational procedures.
- Implemented waste reduction strategies, improving overall store efficiency.
Co-Manager
Price Chopper
07.1999 - 08.2012
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Monitored sales performance, identifying trends to enhance customer experience.
Education
High School Diploma -
Franklin Academy
Malone, NYSkills
- CRM software experience
- Supplier relationship management
- Sales presentations
- Problem-solving
- Time management
- Teamwork and collaboration
- Attention to detail
- Listening skills
Timeline
Small Format PSR
PepsiCo
08.2018 - Current
Grocery Manager
Market 32
08.2012 - 08.2018
Co-Manager
Price Chopper
07.1999 - 08.2012
High School Diploma -
Franklin Academy