Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Sarah Torneby

Auburn,WA

Summary

Result-driven professional with extensive experience in account management and operations, skilled in building and nurturing strong client relationships. Known for a positive attitude and effective communication, excelling at understanding client needs, and aligning them with organizational goals. A proactive approach to problem-solving drives efficiency and growth, while fostering an environment of collaboration and support. Adept at leveraging analytical and interpersonal skills to enhance client satisfaction and operational performance, thriving on turning challenges into opportunities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Inside Sales Associate

Master Halco
Kent, WA
01.2025 - Current
  • Organized: Ensure accuracy in matching purchase orders with invoices.
  • Fast Learner: Independently processing B2B and B2C customer orders, invoices, and packing lists using management software (EDI & ERP & CRM) by the second week
  • Active Listener: Tailor offers based on clients' needs and concerns
  • Contentious: Ensure alignment across nationwide facilities for seamless operations

Inside Sales Manager

Sound Building Supply
Kent, WA
01.2021 - 01.2024
  • Resourceful: Addressed raw material delays by sourcing steel through alternative suppliers and spot buying, leading to the creation of a customer material shear and bend program
  • Motivated: Consistently surpassed expectations, earning increased responsibilities and three promotions over three years, promoted from Front Desk Receptionist to Inside Sales/Office Manager
  • Problem Solver: Initiated and led daily cross-functional meetings with department leads to review production and delivery schedules, identifying and resolving issues
  • Leadership: Scheduled weekly check-ins to share goals and acknowledge individual contributions, creating a sense of collective ownership

Inside Sales Project Coordinator

American Paper Converting & SustainOne
Woodland, WA
01.2018 - 01.2021
  • Calendar Management: Proficient in scheduling and coordinating appointments, meetings, and travel arrangements for executives
  • Event Planning: Skilled in organizing and coordinating events, meetings, and conferences, including logistics and catering.
  • Customer Focused: Executed regular visits to customer facilities to strengthen relationships
  • Financial Acumen: Basic understanding of budgeting and expense tracking, assisting with financial reporting and management tasks
  • Adaptable: Maintained multiple roles during critical times, including Safety Coordinator and Inventory Management

Ski Instructor

Snow Sports Consulting Services
Snoqualmie Pass, WA
01.2012 - Current
  • Time Management: Directed time effectively to meet schedules and complete tasks efficiently
  • Performance Evaluation: Regularly assessed student progress and provided constructive feedback
  • Interpersonal Skills: Demonstrated strong communication skills when interacting with diverse customers, fostering trust and satisfaction
  • Dedicated: Delivered tailored ski instruction to foster skill development and a love for the sport.

Education

Certification - Machining And Manufacturing -

Bates Technical College
01-2024

Skills

  • CRM systems knowledge
  • ERP solutions experience
  • Microsoft Offic Proficiency
  • RFP preparation skill
  • Expense reporting capabilities
  • Event planning and execution
  • Calendar management skills
  • CRM software experience
  • Financial reporting expertise
  • Cold calling experience
  • Project coordination abilities
  • Client retention strategies
  • Tenacious follow-up practices
  • Payment processing knowledge
  • New business development tactics

Certification

  • CPR
  • First aid
  • OSHA 10

Accomplishments

  • Strategic Partnerships, Secured a $9M+ annual partnership with Martin Brower for McDonald's in the PNW through collaboration.
  • Cost Reduction Strategy, Achieved 15% cost reduction by sourcing steel alternatives and optimizing supply chain processes.
  • Sales Growth Achievement, Reduced quoting cycle by 30% through Agile and Lean practices and structured internal meetings.

Languages

English

Timeline

Inside Sales Associate

Master Halco
01.2025 - Current

Inside Sales Manager

Sound Building Supply
01.2021 - 01.2024

Inside Sales Project Coordinator

American Paper Converting & SustainOne
01.2018 - 01.2021

Ski Instructor

Snow Sports Consulting Services
01.2012 - Current

Certification - Machining And Manufacturing -

Bates Technical College

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Sarah Torneby