I was a active member in "Business Professionals of America" while in college. I served as both secretary and treasurer for 2 years.
Overview
2013
2013
years of professional experience
Work History
Blender Operator
Wells Enterprises Inc.
Operated blending equipment to ensure consistent product quality and adherence to recipes.
Monitored ingredient quantities and adjusted processes to optimize blending efficiency.
Collaborated with team members to maintain a clean and organized work environment.
Conducted routine maintenance on blending machinery to prevent operational downtime.
Assisted in training new operators on blending techniques and safety protocols.
Implemented safety measures, ensuring compliance with industry regulations during production runs.
Analyzed blending processes for continuous improvement opportunities to enhance overall productivity.
Evaporator Operator
Wells Enterprises Inc.
Operated machinery to ensure efficient production processes.
Monitored quality control standards to maintain product integrity.
Collaborated with team members to streamline workflow and reduce downtime.
Conducted routine maintenance on equipment to prevent operational failures.
Sanitation Specialist
Wells Enterprises Inc.
Ensured compliance with sanitation standards and protocols to maintain a clean production environment.
Conducted routine inspections of equipment and facilities for cleanliness and proper functioning.
Collaborated with team members to implement effective cleaning procedures and schedules.
Trained new staff on safety practices, equipment usage, and sanitation techniques.
Assisted in developing sanitation workflows that improved overall efficiency and effectiveness.
Premier Bank
Dakota Dunes, SD
03.2010 - 06.2012
Managed Collection accounts for credit card holders.
At&t Account Manager
EDGE TELESERVICE
North Sioux City, SD
07.2008 - 01.2010
Developed client relationships to enhance customer satisfaction and retention.
Managed daily communications with clients, addressing inquiries and resolving issues promptly.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Negotiated contract terms with clients, securing favorable agreements for both parties.
Sales, Customer Service, Priority Customer Support
MCI Telecommunications
Sergeant Bluff, IA
09.1996 - 06.2006
Motivated individual with a strong commitment to personal accountability.
Contributed effectively in dynamic work environments.
Adept at operating independently and as part of a team.
Quickly acquired new skills and adapted to changing circumstances.
Demonstrated excellent verbal and written communication abilities.
Collaborated successfully in teams, offering support and guidance.
Exhibited respect, friendliness, and readiness to assist as needed.
Supported daily operations, working productively with all team members.
Enthusiastic about learning and dedicated to continuous improvement.
Detail-oriented and organized with a solid work ethic.
Enhanced communication skills through consistent interactions.
Rapidly learned and adapted to new technologies and software.
Built and maintained courteous and effective professional relationships.
Exhibited strong organizational and time management skills while juggling multiple tasks.
Education
Associate of Science - Office Management/Office Administrative Management
Western Iowa Tech Community College
Sioux City, IA
09-2008
Timeline
Premier Bank
03.2010 - 06.2012
At&t Account Manager
EDGE TELESERVICE
07.2008 - 01.2010
Sales, Customer Service, Priority Customer Support
MCI Telecommunications
09.1996 - 06.2006
Blender Operator
Wells Enterprises Inc.
Evaporator Operator
Wells Enterprises Inc.
Sanitation Specialist
Wells Enterprises Inc.
Associate of Science - Office Management/Office Administrative Management