Aaron Shirsefat
Beeville,TX
Summary
I have a verity of customer service experience raging from inside sales involving tires, auto parts, and other various auto needs. I also have experience with general merchandise, inventory, and customer service such as moving product and cashiering.
Overview
4
4
years of professional experience
Work History
Cross Functional Representative
HEB
Kenedy, Texas
02.2023 - 09.2024
- Greeted customers and responded to inquiries in a timely manner.
- Provided customer service by answering product and service related questions.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Organized backroom stock including receiving shipments, stocking shelves, inventory control.
- Created displays for merchandise according to company guidelines and standards.
- Performed cashier duties such as ringing up sales accurately and efficiently while providing exceptional customer service.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
Service Writer
Beasley Tire Service
Kenedy, Texas
06.2022 - 01.2023
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
- Provided cost estimates for additional repairs and services requested by customers.
- Processed payments for completed services using cash register or point-of-sale systems.
Autozoner
AutoZone
Beeville, Texas
04.2020 - 02.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Penn Foster University
San Antonio05-2021
Skills
- Customer Support
- Records Management
- Customer Service
- Cash Handling
- Loading and unloading
- Vehicle Maintenance
- Facilities Maintenance
- Safe Food Handling
- Pallet Jack Operation
- Heavy Machinery Operation
Timeline
Cross Functional Representative
HEB
02.2023 - 09.2024
Service Writer
Beasley Tire Service
06.2022 - 01.2023
Autozoner
AutoZone
04.2020 - 02.2021
High School Diploma -
Penn Foster University