Aaron Sikes

• Provide on-site and remote diagnostic support to factory end of line technicians and field service technicians

• Create company wide diagnostic content and repair strategies to reduce vehicle downtime in factory and service

• Skilled in advanced diagnostics in all Rivian models and systems surrounding ADAS, high voltage, infotainment, low voltage, software, and thermal

• Assist in development of new and current diagnostic/repair tooling to maximize end user experience

• Collaborate with manufacturing and engineering teams company wide to conduct root cause analysis and implement corrective actions for trending and critical issues

• Repair/Assist in repairing complex and highly technical issues while demonstrating proper repair procedures and methodologies

• Advocate for fix it right the first time (FIRFT) to minimize repair costs and increase customer satisfaction

• Identify issues related to durability and early life failures of Rivian products to provide feedback from customer perspective and factory/service repair standpoint

• Conduct engineering investigations and validations in real world conditions

• Utilize Vector tools to gather data and identify vehicle defects by initiating live CAN traces and remote log review

• Skilled in utilizing oscilloscopes for diagnosis

• Proficient in Atlassian systems (Jira, Confluence)

• Proficient in Microsoft suite

• Research and utilize development repair methods to increase technician efficiency

• Experienced in remote vehicle diagnostics and troubleshooting

• High voltage SEP 3 certified (live voltage-high voltage teardown)

• 301 Advanced Maneuvers Driver certified
• 501 Off Road Techniques Driver certified

• Lead Tech in the General Repair area
• LVE 4 certified with hundreds of repairs logged
• Develop and standardize General Repair area processes with management to expedite vehicle repairs
• Assist Rivian Integrated Operating System with capitalizing on these processes to further increase vehicle output
• Proficiently diagnose Rivian high and low voltage (CAN, LIN) system issues using Rivian's diagnostic tools and software diagnostic systems
• Diagnose and repair hydraulic and air suspension faults
• Discover and investigate production defects/concerns and directly notify management to implement corrective actions and maximize vehicle production
• Provide advanced training to junior technicians on electrical systems and repair procedures to Rivian standards
• Test new diagnostic software/processes and provide feedback to responsible parties
• Triage vehicles based on priority, process flow, and diagnostic repair plans to meet target deadlines and or daily repair quota
• Contribute to the development of new processes and procedures for not only repair concepts and techniques but also production flow of vehicles
• Facilitate repair projects with other technicians and departments
• Assist in development of methods and systems to improve safety, quality, and delivery in the plant

• Diagnose extensive electrical and mechanical issues with vehicles using Mercedes specialized computer systems
• Perform extensive interior and exterior repairs on vehicles to Mercedes-Benz standards in a timely and efficient manner
• Trained new technicians on Mercedes CAN, LIN, and Flexray systems and how to efficiently diagnose them
• Direct/Coordinate repair projects with other repair and assembly TMs
• Determine what department caused the specific issue with the vehicle and communicate with the assembly line and/or supplier to mitigate future problems
• Supervise and develop new employees/trainees in electrical and mechanical diagnosis and ensure repairs are being made to standard
• Direct end of line vehicle movement to location depending on repair needed
• Attended high voltage and hybrid vehicle training
• Attended a month long repair and assembly training course as a repair multiplier in Germany for the EVA 2 project

• Run diagnostic tests to locate and repair electrical problems
• Perform specified torque checks when needed
• Replace bumpers, doors, seats, trim, headlights, wheels, etc.
• Update vehicle software using advanced computer technology
• Repair vehicles in a fast-paced environment
• Execute large scale repair plans on thousands of vehicles according to Mercedes-Benz standards