Aaron Silberberg
Lakewood,NJ
Summary
Proven Ecommerce Manager with a track record of enhancing customer satisfaction and workflow optimization at Fellowship Warehousing and Logistics. Skilled in problem-solving and software development for e-commerce.
Overview
4
4
years of professional experience
Work History
Ecommerce Manger
Fellowship Warehousing and Logistics
Lakewood, NJ
09.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Served as primary liaison between customers and development team. Building our own software for our E-com division.
- Keeping our network of warehouses accountable for all customer needs. Implementing work flow for warehouses when needed.
Operations Manager
Omni Distribution
Lakewood, NJ
09.2020 - 08.2022
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Education
Bachelor -
RJJ. Edison
Edison, NJSkills
- problem solving
- Workflow optimization
- customer satisfaction
- Ambitious and team player
Timeline
Ecommerce Manger
Fellowship Warehousing and Logistics
09.2023 - Current
Operations Manager
Omni Distribution
09.2020 - 08.2022
Bachelor -
RJJ. Edison