Aaron Simon
Orrville,OH
Summary
Skilled multitasker with superior work ethic, good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
12
12
years of professional experience
Work History
Marketing Intern
University Of Akron Athletic Department
09.2023 - Current
- Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.
- Collaborated with team members to help expand marketing channels.
- Sat with marketing team members to learn new tasks and determine the best tactics for solving challenges.
Customer Service Representative /Manager on Duty
Buehler's Fresh Foods
06.2016 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating the company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
IT Technician Intern
Buehler's Food Market
08.2018 - 11.2019
- Enhanced system performance by troubleshooting hardware and software issues.
- Supported end-users with technical assistance, resulting in reduced downtime and increased productivity.
- Assisted in developing IT projects, contributing to successful project completion within deadlines.
- Developed comprehensive documentation for IT systems and procedures, facilitating knowledge transfer and process standardization.
Camp Counselor
Buckeye Council, Inc. #436
05.2012 - 08.2015
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
BBA - Sport Management
University of Akron
Akron, OH05.2026
Associate of Science - Computer Programming
University of Akron
Akron, OH12.2022
Skills
- Notetaking
- Project Support
- Multitasking
- Database Skills
- Adaptability
- Problem-Solving
Accomplishments
- I earned my Eagle Scout Award in 2012
- Order of the Arrow Vigil Honor in 2015
Timeline
Marketing Intern
University Of Akron Athletic Department
09.2023 - Current
IT Technician Intern
Buehler's Food Market
08.2018 - 11.2019
Customer Service Representative /Manager on Duty
Buehler's Fresh Foods
06.2016 - Current
Camp Counselor
Buckeye Council, Inc. #436
05.2012 - 08.2015
BBA - Sport Management
University of Akron
Associate of Science - Computer Programming
University of Akron
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