Aaron Skaggs
Nashville,Tn
Summary
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. My meticulous nature has served my employers in nearly every endeavor I've encountered and has always fostered more growth for both myself and the business(s). With experience in managerial roles (or in collaboration with them), I've honed my communication, team building and leadership skills to propel myself and former teams to success. I seek to utilize these skills and invigorate them further within Luffman Byers Telecom and their future ventures.
Overview
15
15
years of professional experience
Work History
Account Manager
Best Brands Inc.
Nashville, TN
05.2022 - Current
- Managed client relationships on a more personal level to grow rapport and trust within the company and its partnering suppliers.
- Developed strategic account plans aligning with client goals and company objectives.
- Analyzed market trends to provide insights for accounts growth opportunities tailored to their area and clientele.
- Collaborated with cross-functional teams to deliver solutions tailored to client needs.
- Helped reform companies work related procedures to allow for a more fluid style of documentation and sales tactics.
Server/Trainer
Darfons Restaurant & Lounge
Nashville, Tn
05.2015 - 05.2022
- Treated patrons with hospitable approach giving detailed descriptions of products and services while building relationships with our guests.
- Guided guests through various types of tastings and pairings to ensure overall experience.
- Oriented new staff to restaurant policies, procedures, and overall performance.
Bartender/Server
Dobra Zupas
Beckley, Wv
02.2014 - 04.2015
- Being a gastro pub, I studied brewing methods and how brewers achieve certain flavor profiles.
- Gave prompt, friendly service to guests behind bar and in front of house.
- Took on managerial roles via training new staff as well as meeting with owners to discuss guest satisfaction and ways to be more proficient as a staff.
- Prepared inventory and ordered products accordingly for bar.
Line Cook/Bartender
Pies & Pints
Fayetteville, Wv
06.2013 - 01.2014
- Set up appropriate stock levels for bar.
- Gained experience in culinary arts as well as maintaining food prep for kitchen.
- Served guests efficiently through high volume shifts.
Server/Line Cook
Diogis Mexican Grill
Fayetteville, Wv
08.2011 - 02.2013
- Cross-trained to fill in the needs of the restaurant for several positions (cook, host, server, bartender).
- Worked as lead Server, including: training, overseeing operations, filling in for absent staff.
Education
Electrical Engineering
Fayette Institute of Technology
Oak Hill, WVHigh School Diploma -
Midland Trail High School
Apprentice Certification - Electrical Engineering
Fayette Institute of Technology
Oak Hill, WVTimeline
Account Manager
Best Brands Inc.
05.2022 - Current
Server/Trainer
Darfons Restaurant & Lounge
05.2015 - 05.2022
Bartender/Server
Dobra Zupas
02.2014 - 04.2015
Line Cook/Bartender
Pies & Pints
06.2013 - 01.2014
Server/Line Cook
Diogis Mexican Grill
08.2011 - 02.2013
Electrical Engineering
Fayette Institute of Technology
High School Diploma -
Midland Trail High School
Apprentice Certification - Electrical Engineering
Fayette Institute of Technology