Aaron Small
Harvest,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Independent Contract Driver
Uber Eats And Door Dash
06.2021 - Current
- Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction.
- Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
- Contributed to a positive team atmosphere among fellow drivers by sharing tips/tricks for improved performance within the industry.
- Leveraged GPS technology to efficiently plan routes, minimizing travel time while maximizing productivity.
- Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
Financial Relationship Consultant
Regions Bank
10.2012 - 06.2021
- Coordinated with internal departments such as credit analysis and underwriting to ensure smooth processing of loan applications.
- Managed a diverse portfolio of clients, maintaining strong relationships through regular communication.
- Identified cross-selling opportunities within existing client base, promoting additional products and services as appropriate.
- Assisted in implementing risk management policies, reducing potential losses for both the bank and its clients.
- Enhanced client retention rates by addressing concerns promptly and providing excellent customer service.
Credit Manager Trainee
Interstate Billing Service
07.2012 - 09.2012
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Improved credit risk management by implementing effective underwriting policies and procedures.
Assistant Branch Manager/Branch Manager
First United Group
03.2008 - 06.2012
- Credit underwriter for loans up to $15000 secured
- Collection specialist
- Solicit outside dealers for new business
- Follow compliance procedures
- Maintain customer retention.
Assistant Branch Manager
CitiFinancial
06.2005 - 03.2008
- Sold real estate and personal loans
- Trained employees on compliance and procedures
- Managed delinquency call list
- Ran daily and weekly reports.
Branch Manager
CitiFinancial
04.2004 - 06.2005
- Managed daily operations
- Trained and developed branch personnel
- Developed new business
- Controlled expenses and increased earnings
- Performed human resource tasks
- Built relationships for customer retention.
Branch Manager
Washington Mutual Finance
06.2000 - 03.2004
- Managed daily operations
- Trained and developed branch personnel
- Developed new business
- Controlled expenses and increased profits
- Performed human resource tasks
- Built relationships for customer retention.
Teller
Amsouth Bank
09.1998 - 05.2000
- Referred products and services
- Controlled branch vault
- Provided excellent customer service.
Education
Bachelor of Science - Psychology
University of North Alabama
05.1998
Skills
Financial product knowledge
References Available
upon request
Timeline
Independent Contract Driver
Uber Eats And Door Dash
06.2021 - Current
Financial Relationship Consultant
Regions Bank
10.2012 - 06.2021
Credit Manager Trainee
Interstate Billing Service
07.2012 - 09.2012
Assistant Branch Manager/Branch Manager
First United Group
03.2008 - 06.2012
Assistant Branch Manager
CitiFinancial
06.2005 - 03.2008
Branch Manager
CitiFinancial
04.2004 - 06.2005
Branch Manager
Washington Mutual Finance
06.2000 - 03.2004
Teller
Amsouth Bank
09.1998 - 05.2000
Bachelor of Science - Psychology
University of North Alabama