Aaron Small
Harvest,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Independent Contract Driver
Uber Eats And Door Dash
06.2021 - Current
- Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction.
- Demonstrated adaptability in handling diverse types of cargo securely, including fragile items requiring special care during transport.
- Contributed to a positive team atmosphere among fellow drivers by sharing tips/tricks for improved performance within the industry.
- Leveraged GPS technology to efficiently plan routes, minimizing travel time while maximizing productivity.
- Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
Financial Relationship Consultant
Regions Bank
10.2012 - 06.2021
- Coordinated with internal departments such as credit analysis and underwriting to ensure smooth processing of loan applications.
- Managed a diverse portfolio of clients, maintaining strong relationships through regular communication.
- Identified cross-selling opportunities within existing client base, promoting additional products and services as appropriate.
- Assisted in implementing risk management policies, reducing potential losses for both the bank and its clients.
- Enhanced client retention rates by addressing concerns promptly and providing excellent customer service.
Credit Manager Trainee
Interstate Billing Service
07.2012 - 09.2012
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Improved credit risk management by implementing effective underwriting policies and procedures.
Assistant Branch Manager/Branch Manager
First United Group
03.2008 - 06.2012
- Credit underwriter for loans up to $15000 secured
- Collection specialist
- Solicit outside dealers for new business
- Follow compliance procedures
- Maintain customer retention.
Assistant Branch Manager
CitiFinancial
06.2005 - 03.2008
- Sold real estate and personal loans
- Trained employees on compliance and procedures
- Managed delinquency call list
- Ran daily and weekly reports.
Branch Manager
CitiFinancial
04.2004 - 06.2005
- Managed daily operations
- Trained and developed branch personnel
- Developed new business
- Controlled expenses and increased earnings
- Performed human resource tasks
- Built relationships for customer retention.
Branch Manager
Washington Mutual Finance
06.2000 - 03.2004
- Managed daily operations
- Trained and developed branch personnel
- Developed new business
- Controlled expenses and increased profits
- Performed human resource tasks
- Built relationships for customer retention.
Teller
Amsouth Bank
09.1998 - 05.2000
- Referred products and services
- Controlled branch vault
- Provided excellent customer service.
Education
Bachelor of Science - Psychology
University of North Alabama
05.1998
Skills
Financial product knowledge
Client Confidentiality
Sales proficiency
Compliance Awareness
Complaint Handling
Loan Processing
Needs Assessment
Regulatory Compliance
Customer Relations
References Available
upon request
Timeline
Independent Contract Driver
Uber Eats And Door Dash
06.2021 - Current
Financial Relationship Consultant
Regions Bank
10.2012 - 06.2021
Credit Manager Trainee
Interstate Billing Service
07.2012 - 09.2012
Assistant Branch Manager/Branch Manager
First United Group
03.2008 - 06.2012
Assistant Branch Manager
CitiFinancial
06.2005 - 03.2008
Branch Manager
CitiFinancial
04.2004 - 06.2005
Branch Manager
Washington Mutual Finance
06.2000 - 03.2004
Teller
Amsouth Bank
09.1998 - 05.2000
Bachelor of Science - Psychology
University of North Alabama