Aaron Smith
Temple,GA
Summary
Highly-motivated veteran with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Highly capable of working alone or bringing tremendous value to a team and the ability to quickly master new skills.
Overview
6
6
years of professional experience
Work History
seeker
SeekNow
Atlanta, Georgia
05.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Trained new employees on operational procedures and best practices.
- Coordinated workflow among team members for efficient task completion.
- Monitored daily operations to ensure adherence to company standards.
- Resolved conflicts within the team to maintain a positive work environment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Collaborated with team members to resolve scheduling conflicts promptly.
- Communicated effectively with internal departments to streamline operations.
Infantryman & Administration Specialist
U.S. Marine corps
Jacksonville , NC
07.2020 - Current
- Supervised and serviced multi-millions of dollars worth of equipment, vehicles, and other resources used by the unit.
- Ensured compliance with safety protocols during all activities and operations.
- Conducted inspections of personnel and equipment prior to deployment to ensure 100% readiness.
- Monitored communications systems for incoming messages from higher headquarters.
- Stored and safeguarded classified information to maintain 100% utmost confidentiality.
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
- Answered incoming calls and responded to customer inquiries both respectfully and accurately.
- Managed office supplies inventory and placed orders when necessary.
- Created presentations using Microsoft PowerPoint for senior management team members.
- Answered customer inquiries and provided accurate information regarding products and services to ensure customer understanding and satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Recipient of the United States Marine Corps good conduct medal given for the proficient, ethical and moral accomplishment of duties and assignments over a 3 year period.
- Recipient of the sea service deployment ribbon for deploying to Okinawa Japan and ensuring the safety and security of the indo-pacific theater.
- recipient of a letter of appreciation from the United States Marine Corps band for both facilitating and effectively teaching the band how to proficiently operate a multitude of weapons.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Adhered strictly to relevant industry standards while carrying out all tasks assigned.
Education
High School Diploma -
Haralson County High School
Tallapoosa, GA05.2020
Skills
- Team Lead
- Mentor
- Conflict resolution
- Problem-Solving
- Self-Directed
- Quality Assurance
- Customer Relations
- Friendly, Positive Attitude
- Flexible and Adaptable
- Critical Thinking
- Customer Service
- Conflict Resolution
- Multitasking
- Leadership
- Dependable and Responsible
- Calm Under Pressure
- Project Management Abilities
- Microsoft Excel
- Time Management
- Microsoft Teams
Timeline
seeker
SeekNow
05.2024 - Current
Infantryman & Administration Specialist
U.S. Marine corps
07.2020 - Current
High School Diploma -
Haralson County High School