Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aaron Sokolis

Spokane Valley,WA

Summary

Dynamic Service Technician with a proven track record at Findlay Lexus of Spokane, excelling in troubleshooting and equipment maintenance. Recognized for enhancing customer satisfaction through exceptional communication and attention to detail. Skilled in diagnostic testing and committed to quality control, ensuring peak performance and reliability in all service operations.

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

20
20
years of professional experience

Work History

Service Technician

Findlay Lexus of Spokane
12.2021 - 04.2025
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.

Window Cleaner

Wiley's Window Washing
01.2014 - 01.2018
  • Assisted with training new team members on best practices in window cleaning techniques and safety procedures for efficient skill development.
  • Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
  • Reduced safety incidents by strictly adhering to company guidelines and OSHA regulations.
  • Streamlined workflow by effectively managing time, prioritizing tasks, and staying organized throughout the day.

Line Cook

Winthrop Brewing Company
01.2005 - 01.2008
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Grilled meats and seafood to customer specifications.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.

Education

Associate of Applied Science - Automotive Technology

Spokane Community College
Spokane, WA
06-2020

Skills

  • Mechanical tools
  • OSHA requirements
  • Customer service
  • Punctual and reliable
  • Troubleshooting skills
  • Attention to detail
  • Installation and repair
  • Valid Driver's license
  • Verbal and written communication
  • Hand tools
  • Electrical systems
  • Diagnostic testing
  • Quality control
  • Preventive Maintenance
  • Equipment maintenance
  • Equipment inspection

Languages

American Sign Language
Limited Working

Timeline

Service Technician

Findlay Lexus of Spokane
12.2021 - 04.2025

Window Cleaner

Wiley's Window Washing
01.2014 - 01.2018

Line Cook

Winthrop Brewing Company
01.2005 - 01.2008

Associate of Applied Science - Automotive Technology

Spokane Community College

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