Timothy Mauldin
Athens,GA
Summary
Dynamic Service Technician with a proven track record at Pep Boys, excelling in equipment installation and repair. Recognized for enhancing customer satisfaction through effective troubleshooting and communication. Demonstrated strong attention to detail and problem-solving skills, implementing process improvements that significantly reduced service time and increased client retention.
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Knowledgeable [Desired Position] with solid background in maintaining security and order within detention facilities. Proven ability to manage and resolve conflicts while ensuring safety of detainees and staff. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
2026
2026
years of professional experience
Work History
Service Technician
Pep Boys
Athens Ga
- Diagnosed and repaired malfunctioning equipment to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks on machinery to enhance reliability and prevent breakdowns.
- Collaborated with team members to streamline service processes, improving overall efficiency.
- Provided technical support and troubleshooting for customers, resolving issues in a timely manner.
- Trained new technicians on equipment operation and safety protocols to foster a knowledgeable workforce.
- Implemented process improvements that reduced service time and increased client retention rates.
- Maintained accurate records of repairs and services performed to ensure compliance with industry standards.
- Assisted in managing inventory levels of parts and supplies, ensuring availability for prompt service delivery.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Oil and Lube Technician
Walmart
Athens Ga
- Conducted oil changes and fluid top-offs to ensure optimal vehicle performance.
- Inspected vehicles for leaks, worn parts, and necessary repairs to enhance safety.
- Assisted customers with service recommendations based on vehicle condition and needs.
- Maintained cleanliness and organization of work area to promote safety standards.
- Operated diagnostic equipment to identify issues and recommend solutions effectively.
- Collaborated with team members to streamline service processes and improve efficiency.
- Trained new technicians on proper lubrication techniques and safety protocols.
- Developed knowledge of various vehicle makes and models to provide accurate service advice.
- Kept up-to-date records of work performed on each vehicle, facilitating accurate tracking of completed services and future needs assessment for clients'' vehicles.
- Minimized downtime with regular equipment maintenance checks, ensuring optimal functioning at all times.
- Increased overall efficiency by performing oil changes and lubricating vehicles in a timely manner.
Heavy Equipment Operator
Cooper Barnett & Page
Athens Ga
- Operated heavy machinery including excavators, bulldozers, and loaders to complete construction projects efficiently.
- Conducted routine inspections of equipment to ensure safety and compliance with industry standards.
- Collaborated with team members to execute site plans, ensuring timely project completion and adherence to specifications.
- Assisted in training new operators on equipment usage and safety protocols, enhancing team performance.
- Monitored fuel consumption and equipment performance, implementing strategies for improved efficiency.
- Maintained accurate logs of equipment usage, repairs, and maintenance activities to support operational planning.
- Implemented safety measures on-site, reducing incidents and promoting a culture of safety among crew members.
Floor Technician
Walmart
Athens Ga
- Operated floor cleaning equipment to maintain cleanliness and safety standards.
- Conducted routine inspections of floors and surfaces for damage or maintenance needs.
- Collaborated with team members to implement efficient cleaning schedules.
- Trained new staff on proper cleaning techniques and equipment usage.
- Ensured compliance with safety regulations while handling hazardous materials.
- Developed strategies to reduce downtime during cleaning operations.
- Assisted in inventory management of cleaning supplies and equipment maintenance.
- Monitored floor conditions, reporting issues to management for timely resolution.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
Assembly Line Worker
Caterpillar
Athens Ga
- Operated machinery to assemble products efficiently and safely.
- Maintained quality control standards throughout production process.
- Collaborated with team members to meet daily production goals.
- Conducted routine inspections to identify and address equipment issues.
- Assisted in training new employees on assembly line procedures.
- Implemented process improvements that enhanced workflow efficiency.
- Monitored inventory levels and reported shortages to management promptly.
- Followed safety protocols to ensure a secure working environment.
Alignment Technician
Mavis Tire
Athens
06.2025 - Current
- Learned proper alignment techniques using precision measurement tools.
- Assisted in maintaining safety standards within the work environment.
- Supported team by organizing equipment and tools for efficiency.
- Observed and participated in routine maintenance of alignment machinery.
- Adapted to new technologies and processes in alignment setups.
- Contributed to team efforts by reporting equipment issues promptly.
- Gained knowledge of alignment systems through hands-on training experiences.
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Maintained a clean working environment, adhering to company guidelines on cleanliness and safety protocols at all times.
- Drove and guided vehicles onto vehicle lifts and safely secured vehicles to prevent shift.
- Delivered high-quality results under tight deadlines while maintaining a keen attention to detail and prioritizing safety in all tasks performed.
- Increased customer satisfaction with precise tire balancing, rotations, and repairs.
- Assisted customers in understanding the importance of proper wheel alignment for optimal driving conditions.
Detention Officer
Jackson County Sheriff's Department
Jefferson Ga
02.2025 - 06.2025
- Monitored inmate behavior to ensure safety and security within detention facility.
- Conducted regular inspections of facilities to maintain compliance with safety standards.
- Assisted in managing inmate intake and release processes, ensuring accurate documentation.
- Responded effectively to emergency situations and conflicts among inmates.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Enforced facility rules and regulations to promote orderly environment among detainees.
- Participated in training sessions on crisis intervention techniques and safety protocols.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Security Officer
Allied Universal Security Services
Gainesville Ga
01.2024 - 02.2025
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to deter unauthorized activities and maintain order.
- Responded promptly to alarms and emergency situations, ensuring rapid resolution.
- Assisted in implementing access control measures for restricted areas.
- Documented incidents and prepared detailed reports for management review.
- Collaborated with law enforcement during security breaches or investigations.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Participated in ongoing training to enhance knowledge of security protocols and practices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Foreman
HEPACO
Doraville Ga
01.2020 - 03.2022
- Supervised daily operations, ensuring safety protocols were followed on-site.
- Coordinated work schedules and delegated tasks to team members effectively.
- Monitored progress of projects, adjusting plans to meet deadlines and quality standards.
- Trained new employees on equipment use and safety procedures to enhance team performance.
- Conducted regular inspections of tools and machinery, maintaining compliance with regulations.
- Collaborated with management to identify areas for process improvements and efficiencies.
- Assisted in inventory management, ensuring availability of necessary materials for projects.
- Resolved conflicts within the team promptly, fostering a positive work environment.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2025
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- OSHA requirements
- Professional and courteous
- Heavy lifting
- Service reports
- Mechanical aptitude
- Quality assurance
- Hand tool expertise
- Equipment inspection
- Customer relationship management
- Inventory management
- Safety procedures adherence
- Mechanical tools
- Verbal and written communication
- Hand tools
- Incident reporting
- Quality control
- Inventory control
- Equipment maintenance
- Emergency response
- Equipment calibration
- Maintenance and repair
- Warranty repair
- Hand tools proficiency
- Work order prioritization
- Following safety practices
- Equipment installation
- Problem-solving
- System repairs
- Task prioritization
- Safety management
- Multitasking
- Active listening
- Organizational skills
- Teamwork and collaboration
- Time management
- Patience and tolerance
- Physical restraint
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Key control
- Restraint techniques
- Security procedures
- Inmate supervision
- Report preparation
- Headcounts
- Inmate monitoring
- Surveillance
- Mental alertness
- First aid administration
- Prisoner escort
- Gate control
- Court operations support
- Inmate escorting
- Security and sanitation checks
- Medical emergencies
- Perimeter guarding
- Inmate observation
- Facility monitoring
- Defensive techniques
- Inmate control
- Disturbance management
- Inmate rights
- System recordkeeping
- Record maintenance
- Firearm safety
- Inmate transport
- Booking procedures
- Safety and security
- Trained in defensive tactics
- Central and pod control
- Safety and security enforcement
- Conflict resolution skills
- Records maintenance
- Cell inspections
- Correctional facility procedures
- CCTV monitoring
- Conflict resolution
- Public safety
- Search and seizure procedures
- Inmate behavior modification tactics
- Disciplinary actions
- Observation
- Teamwork
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Team collaboration
- Decision-making
- Substance Abuse Knowledge
- Detail-oriented
- Relationship building
- Team coordination
- Self-defense techniques
- Physical fitness
- Self motivation
- Report writing
- General security
- CCTV surveillance
- Superior customer service
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Stationary surveillance
- Crime prevention
- Theft prevention training
- Personnel screening
- Night and safe deposit procedures
- Report generation
- Arrest procedures
- Background checks
- Law enforcement background
- Active shooter training
- Workplace violence prevention
- Emergency evacuation procedures
- Hazardous materials response
- Security systems
- Defensive tactics training
- Asset protection
- Interior and exterior patrol
- Investigative skills
- Investigative tools
- Identification verification
- Premises patrol
- Building lockdown coordination
- Alarm monitoring
- Bomb threat procedures
- Criminal law knowledge
- High level of integrity
- Access badge distribution
- Shift work experience
- Checkpoint management
- Entrance control
- Surveillance expertise
- Screening wands
- Work ethic
- Workplace safety
- Patrolling
- Punctuality
- Security camera monitoring
- Security protocols
- Reporting skills
- ID verification
- Emergency awareness
- Event security
- Patrol techniques
- Self-defense
- Keen observer
- Physical stamina
- Perimeter security
- Security operations experience
- English fluency
- Hazardous waste storage
- Occupational health standards
- Gas detection systems
- Transportation safety protocols
- Leadership qualities
- Hazard communication
- Site safety inspections
- Personal protective equipment
- Decontamination procedures
- Site inspections
- Confined space entry
- Waste disposal management
- Industrial hygiene practices
- Hazardous materials handling
- Fire suppression techniques
- Emergency response planning
- Waste management
- Environmental audits
- Hazardous materials
- Contaminated site cleanup
Languages
English
Full Professional
Timeline
Alignment Technician
Mavis Tire
06.2025 - Current
Detention Officer
Jackson County Sheriff's Department
02.2025 - 06.2025
Security Officer
Allied Universal Security Services
01.2024 - 02.2025
Foreman
HEPACO
01.2020 - 03.2022
Service Technician
Pep Boys
Oil and Lube Technician
Walmart
Heavy Equipment Operator
Cooper Barnett & Page
Floor Technician
Walmart
Assembly Line Worker
Caterpillar
High School Diploma -
Penn Foster Career School