Aaron Sprague
Holland Patent,NY
Summary
Accomplished IT Manager specializing in strategy and staff development, vendor management, and technical expertise. Proven track record in enhancing operational efficiency and aligning technology initiatives with organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
IT Manager
Upstate Coin and Gold
Fayetteville, NY
04.2022 - Current
- Created and sustained a technology and personnel roadmap that aligns with strategic organizational objectives.
- Fostered IT staff development through coaching, goal setting, training, and skill alignment.
- Enhanced efficiency by developing IT policies for streamlined operations.
- Managed vendor relationships, negotiating favorable contracts for essential products or services.
- Executed regular system audits to detect potential risks and vulnerabilities.
- Worked with cross-functional teams to achieve goals.
- Discovered cost-saving opportunities by refining IT operational processes.
- Managed operational IT budget, maintaining compliance with departmental guidelines.
IT Services Manager
SRC, Inc.
North Syracuse, NY
01.2014 - 12.2020
- Streamlined change management initiatives to enhance IT service efficiency.
- Implemented best practices for incident and problem management workflows.
- Responded promptly to critical incidents, minimizing disruption for customers.
- Collaborated with senior executives to strategize and plan future IT service initiatives.
- Developed training programs to increase employee proficiency in company technologies.
- Managed technical staff to deliver effective support for end users.
Music Director
Trinity Episcopal Church
Fayetteville, NY
02.2001 - 06.2019
- Created music program, directing choirs, engaging in community events, and performing instrumental music.
Education
Associate of Applied Science -
Onondaga Community College
Syracuse, NY05-2022
Master of Arts -
University of Notre Dame
Notre Dame, IN12-1996
Bachelor of Arts -
Houghton :College
Houghton, NY12-1993
Skills
- IT strategy and policy development
- Technical leadership
- Team leadership and development
- IT infrastructure expertise
- Vendor and budget management
- Change management
- Cross-functional collaboration
- Effective communication skills
- Cisco Meraki Network Admin
- Google Workspace Admin
- MS Azure / Entra ID Admin
Certification
Microsoft Certified Systems Engineer
Accomplishments
Syracuse University Whitman School of Management "40 Under 40" Award Recipient
Timeline
IT Manager
Upstate Coin and Gold
04.2022 - Current
IT Services Manager
SRC, Inc.
01.2014 - 12.2020
Music Director
Trinity Episcopal Church
02.2001 - 06.2019
Associate of Applied Science -
Onondaga Community College
Master of Arts -
University of Notre Dame
Bachelor of Arts -
Houghton :College