Accomplished technology leader with 25+ years of experience in telecommunications, progressing from Switch Technician to Distinguished Engineer and Product Manager at Verizon. Proven innovator who created automated network optimization platforms now used company-wide. Expert in network performance engineering, product management, and leading cross-functional teams across multiple states and offshore locations. Strong track record of improving operational efficiency, implementing AI-driven solutions, and managing enterprise-scale network tools supporting thousands of end users and millions of customers.