Aaron Thomson

Service Porter
Toyota Dealership – [Austin, Tx]

• Checked customers in and out of rental vehicles using Dealerware, ensuring smooth, timely, and accurate processing of all rental transactions.
• Utilized Reynolds & Reynolds software to locate service advisors and coordinate key retrieval for efficient customer handoffs.
• Delivered vehicles to designated service areas, parked customer and dealership vehicles with care and precision.
• Assisted dispatchers by delivering vehicle keys and ensuring proper communication between departments.
• Maintained a clean and organized lot, contributing to a positive customer experience and safe working environment.

• Analyzed, input, and corrected data on spreadsheets for special projects. Researched, and assisted in the necessary steps to complete projects using 3D printers and virtual reality headsets.

• Utilized organizational skills, personable, and professional skills to meet customer requests. Work with a team to provide efficient services together for customer benefit.

• Meeting hourly scanning goals while providing excellent customer service. Ability to memorize codes for fast and efficient check out. Utilized money handling skills to provide accurate change to customers.

• Utilized analytical skills to bag customers groceries fast and efficiently. Communication with customers to provide friendly services.