Customer Service Professional known for delivering exceptional service and effectively managing billing and invoicing processes. Demonstrated adaptability, strong work ethic, and ability to work independently while mastering new skills. Committed to creating positive experiences for every customer through effective multitasking and time management.
Overview
3
3
years of professional experience
Work History
EOC Aide
Harrisburg unit 3 School District
Harrisburg, IL
08.2024 - Current
Facilitated learning activities for students with special needs, promoting inclusion and participation.
Supervised student behavior to maintain a safe and supportive learning environment.
Collaborated with teachers to prepare engaging classroom materials and resources.
Utilized professional communication skills to foster collaboration among team members.
Organized and maintained classroom supplies and equipment.
Facilitated group activities to enhance social skills among students.
Attended training sessions to improve knowledge of educational practices.
Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
Online Grocery Pickup Associate
Walmart
Harrisburg, IL
08.2023 - 10.2023
Collected and organized online grocery orders for customer pickup.
Assisted customers in locating items within the store.
Communicated with team members to streamline order fulfillment process.
Executed various tasks in a fast-paced work environment. in a fast pace work environment
Education
Harrisburg High School
Harrisburg, IL
Skills
Instructional support
Customer service
Attention to detail
Team communication
Task prioritization
Emergency response
Conflict resolution
Effective listening
Collaborative teamwork
Clear communication
Time management
Inventory organization
Email correspondence
Professional phone etiquette
Positive attitude
Positive attitude
References
References available upon request.
Volunteer Work Reference
200+ hours logged working for community haunted house “Blood Crest Manor” as a volunteer
Owner-Nick Pearce
Phone number 618-671-3816
Affiliations
Hiking and camping
Writing and Photography
Volunteer work
Attending church out of state
Additional Reference list
Katie Daugherty- thrive associate 618-253-9184
Hayley Marks- teacher at EastSide Intermediate 618-926-2321
Aide, Special Education - SAILS - ParaProfessional at Fort Bend Independent School DistrictAide, Special Education - SAILS - ParaProfessional at Fort Bend Independent School District