Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Interests
Accomplishments
Work Availability
Quote
Software
Additional Information
Hobbies
Timeline
Generic
Tara Butfiloski
Open To Work

Tara Butfiloski

Customer Service/ Paraprofessional/aide
Clark,NJ

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Paraprofessional/Aide/Lunch AidePatient Service RepresentativeCentralized SchedulerRegistrar

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Clark, NJ, USClark, NJ
Open to relocation: No

Salary Range

20/hr - 25/hr

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsCareer advancementWork from home optionPaid time offPaid sick leave401k match4-day work week

Summary

Dedicated educational and medical professional with a strong background in classroom assistance and student engagement, complemented by exceptional customer service skills and a collaborative work ethic. Recognized for effectively supporting teachers in delivering instructional materials and fostering an inclusive educational environment, while providing courteous, respectful, and dignified support to staff, physicians, and patients. Highly adaptable team player thriving in dynamic settings, consistently prioritizing student success and patient satisfaction. Committed to creating positive experiences that enhance learning and healthcare outcomes.

Overview

20
20
years of professional experience

Work History

Paraprofessional/Aide/Lunch Aide

Frank K. Hehnly Elementary School
Clark, NJ
09.2021 - 11.2024
  • I was a long term substitute aide who would pick up hours over the course of years 2021-2024
  • Supported educators in implementing classroom management techniques and instructional assistance to foster enriched learning environments.
  • Executed individualized education plans (IEPs) for students with special needs, enhancing inclusive learning environments.
  • Oversaw student progress and behavior, delivering timely feedback to educators for effective intervention strategies.
  • Streamlined access to educational resources and materials, enhancing classroom efficiency for educators.
  • Monitored and guided students during snack time and recreational activities, ensuring a positive and safe environment.
  • Collaborated with educators to maintain classroom discipline, ensuring an optimal learning atmosphere for all students.
  • Facilitated student learning by monitoring comprehension during lessons and providing prompt feedback to rectify misunderstandings.
  • Implemented proactive measures to ensure a safe and inclusive atmosphere by effectively managing incidents of bullying and inappropriate behavior.
  • Monitored and adjusted behavior management approaches, resulting in a more focused and productive classroom atmosphere.
  • Encouraged students to adopt a growth mindset, emphasizing the importance of perseverance and resilience in overcoming obstacles.
  • Supported student success by implementing proven instructional strategies under the guidance of teaching professionals.
  • Implemented targeted instructional techniques and provided dedicated one-on-one assistance to foster student comprehension.
  • Oversaw classroom cleanliness and sanitation practices, fostering a healthy and efficient educational atmosphere for students.
  • Implemented individualized strategies to deliver behavioral and emotional assistance, fostering positive academic outcomes.
  • Enforced classroom rules and provided support to lead teacher while overseeing student activities in designated areas.

Patient Service Representative

Summit Health LLC
Clark, NJ
02.2023 - 06.2023
  • Streamlined check-in and registration procedures to enhance patient flow and service delivery for 6 internal medicine doctors and one nutritionist.
  • Coordinated appointment scheduling via electronic health record systems, ensuring seamless patient flow and operational efficiency.
  • Analyzed and resolved patient inquiries and concerns, contributing to improved patient satisfaction and trust.
  • Streamlined communication workflows with healthcare providers to ensure high standards of service delivery and operational effectiveness.
  • Completed training sessions centered on HIPAA compliance to reinforce knowledge of regulatory requirements and industry standards.
  • Analyzed patient insurance information to ensure accurate eligibility and coverage verification, improving overall service delivery.
  • Navigated complex patient concerns to cultivate a supportive and trusting environment within the clinic.
  • Implemented structured processes for the organization and safeguarding of patient documentation in alignment with HIPAA requirements.
  • Communicated effectively with patients to clarify information and troubleshoot any challenges encountered.
  • Implemented seamless check-in and check-out workflows, fostering improved patient experiences through superior service.
  • Managed appointment scheduling processes using Athena, optimizing client interaction organization and timeliness.
  • Implemented streamlined processes at the front desk, promoting effective organization and ensuring a pleasant environment for patients and visitors.
  • Guided patients through the check-in and payment form process to ensure smooth administrative operations.
  • Ensured integrity of patient information by executing accurate demographic and insurance data entry into electronic health record systems.
  • Implemented streamlined procedures for medical records requests, prioritizing patient privacy while enhancing the speed of information delivery.
  • Coordinated patient interactions to provide clear information on appointment scheduling, insurance coverage, and adherence to established office policies.
  • Established trust and open communication with patients and staff to ensure a nurturing healthcare experience.
  • Engaged in collaborative discussions to refine workflows and boost overall practice efficiency.
  • Facilitated efficient referral logistics between primary care providers and specialists, prioritizing patient satisfaction and continuity of care throughout the process.
  • Managed waiting room activities by resolving issues promptly and fostering a positive experience for patients during high-traffic hours.
  • Streamlined revenue optimization by actively pursuing copayment and outstanding balance collections throughout the service delivery process.
  • Created and sustained a systematic framework for appointment reminders, leading to increased patient attendance and operational effectiveness.
  • Directed incoming calls to appropriate personnel, facilitating improved responsiveness and communication.
  • Applied administrative knowledge to ensure clear communication of procedural details and service offerings to patients.
  • Assisted patients in navigating financial resources and payment options, providing essential support during periods of hardship.
  • Leveraged strong problem-solving skills to manage and overcome intricate issues during demanding circumstances.
  • Coordinated incoming inquiries to ensure timely and accurate connections between callers and assigned staff.
  • Directed resolution processes for client complaints, ensuring timely interventions and appropriate resource allocation.

Centralized Scheduler

Summit Health LLC
New Providence, NJ
01.2010 - 01.2012
  • As a centralized scheduler my main focus was to manage 50-100 calls per day and schedule appointments for doctors spanning across multiple specialties included but not limited to Internal medicine, Pediatrics, Podiatry, OBGYN, Sport Medicine, Pain Management as well as diagnostic testing such as x-rays, mammograms, and lab work.
  • I also performed duties as part of a diabetic prevention care program where our responsibilities were to contact patients via telephone to proactively schedule their routine labs, ensure they were following up with their primary care physicians and schedule with podiatry for routine diabetic foot care.
  • Facilitated practical training for new centralized schedulers to enhance comprehension of office protocols and procedures.

Patient Service Representative

Summit Health LLC
Berkeley Heights, NJ
01.2009 - 2010
  • Implemented streamlined check-in and registration protocols to support seamless patient flow and elevate service delivery for 3 rheumatologist's.
  • Coordinated appointment scheduling via electronic health record systems, ensuring seamless patient flow and operational efficiency.
  • Analyzed and resolved patient inquiries and concerns, contributing to improved patient satisfaction and trust.
  • Streamlined communication workflows with healthcare providers to ensure high standards of service delivery and operational effectiveness.
  • Completed training sessions centered on HIPAA compliance to reinforce knowledge of regulatory requirements and industry standards.
  • Analyzed patient insurance information to ensure accurate eligibility and coverage verification, improving overall service delivery.
  • Navigated complex patient concerns to cultivate a supportive and trusting environment within the clinic.
  • Implemented structured processes for the organization and safeguarding of patient documentation in alignment with HIPAA requirements.
  • Communicated effectively with patients to clarify information and troubleshoot any challenges encountered.
  • Implemented seamless check-in and check-out workflows, fostering improved patient experiences through superior service.
  • Managed appointment scheduling processes using Athena, optimizing client interaction organization and timeliness.
  • Implemented streamlined processes at the front desk, promoting effective organization and ensuring a pleasant environment for patients and visitors.
  • Guided patients through the check-in and payment form process to ensure smooth administrative operations.
  • Ensured integrity of patient information by executing accurate demographic and insurance data entry into electronic health record systems.
  • Implemented streamlined procedures for medical records requests, prioritizing patient privacy while enhancing the speed of information delivery.
  • Coordinated patient interactions to provide clear information on appointment scheduling, insurance coverage, and adherence to established office policies.
  • Established trust and open communication with patients and staff to ensure a nurturing healthcare experience.
  • Engaged in collaborative discussions to refine workflows and boost overall practice efficiency.
  • Facilitated efficient referral logistics between primary care providers and specialists, prioritizing patient satisfaction and continuity of care throughout the process.
  • Managed waiting room activities by resolving issues promptly and fostering a positive experience for patients during high-traffic hours.
  • Streamlined revenue optimization by actively pursuing copayment and outstanding balance collections throughout the service delivery process.
  • Created and sustained a systematic framework for appointment reminders, leading to increased patient attendance and operational effectiveness.
  • Directed incoming calls to appropriate personnel, facilitating improved responsiveness and communication.
  • Applied administrative knowledge to ensure clear communication of procedural details and service offerings to patients.
  • Assisted patients in navigating financial resources and payment options, providing essential support during periods of hardship.
  • Mentored new patient service representatives through practical training, ensuring thorough understanding of office protocols and procedures.
  • Leveraged strong problem-solving skills to manage and overcome intricate issues during demanding circumstances.
  • Coordinated incoming inquiries to ensure timely and accurate connections between callers and assigned staff.
  • Directed resolution processes for client complaints, ensuring timely interventions and appropriate resource allocation.

Registrar

Summit Health LLC
Float, NJ
01.2007 - 01.2009
  • I floated to various offices such as ENT/Allergy, Cardiology, Internal Medicine, Neurology, and Infectious Disease and Rheumatology at times working with anywhere from 3 to 6 doctors.
  • Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
  • Coordinated the scheduling of appointments, enhancing patient access to care services and improving operational efficiency.
  • Utilized electronic health record (EHR) systems for maintaining patient information, ensuring confidentiality and data integrity.
  • Implemented process improvements that streamlined workflows, reducing wait times for patients at intake.
  • Collaborated with clinical teams to optimize appointment availability based on patient needs and provider schedules.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Updated computer system with latest information to keep records current and accurate.
  • Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.

Inside Sales Customer Service Representative

MI Windows and Doors
Gratz, PA
01.2005 - 01.2007
  • My duties as an inside sales customer service representative were to answer calls with a pleasant, helpful manner in a high call volume group designated to the Northeastern region of the United States. Assist callers with placing orders and changing existing orders. I was the designated liaison between shipping and customers for lost/missing products, which entailed submitting paperwork for credit/replacement of order for new products.
  • I was also responsible for providing custom quotes for customers in a timely, expeditious manner; sometimes with customers needing the same hour/day responses.
  • I maintained good working relationships with the outside sales force, customers, and other inside sales team members along with plant managers, line supervisors, and the shipping department.
  • In addition to my other tasks, I was also responsible for filing orders, checking purchase orders for accuracy and returning to data entry for corrections, entering purchase orders as needed and was a backup data entry specialist, which also entailed faxing/e-mailing customer quotes, and order confirmations.

Education

No Degree - Medicine

AAPC
Online
2023

No Degree - Medical Terminology

AAPC
Online
2023

No Degree - Medicine

Medical Coding For Professionals
Linden, NJ, Online
09-2022

High School Diploma - General Education

Upper Dauphin Area High School
Elizabethville, PA
06-2005

Skills

  • Paraprofessional/Aide/Lunch Aide
  • Patient service representative
  • Registrar
  • Customer Service
  • CPC-A
  • Classroom assistance
  • Positive reinforcement
  • Emotional support
  • Student supervision
  • Instructional support
  • Confidentiality
  • IEP implementation

Languages

English
Native or Bilingual

Interests

  • Knitting and Crocheting
  • Reading
  • Gardening
  • Cake Decorating
  • Music
  • Crafting and DIY Projects
  • Cooking
  • I like trying new recipes and food trends
  • I enjoy cooking for friends and family gatherings

Accomplishments

  • Supported 1 classroom teachers in implementing a developmentally-appropriate curriculum for a group of 26 students.
  • Received continuous high marks for service, efficiency, and safety.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Software

Athena

Workday

Additional Information

Over the years fro 2009 to current, I have taken time off from professionally driven dreams to raise, nurture my 2 daughters. It is my belief that the best thing I will ever do in this lifetime is help raise the future generation to be innovative, collaborative, inclusive and kind in not only their community but also their personal and professional lives.

Hobbies

  • spending time with my family and friends
  • reading
  • enjoying the outdoors
  • spending time with our pets
  • cooking/baking

Timeline

Patient Service Representative

Summit Health LLC
02.2023 - 06.2023

Paraprofessional/Aide/Lunch Aide

Frank K. Hehnly Elementary School
09.2021 - 11.2024

Centralized Scheduler

Summit Health LLC
01.2010 - 01.2012

Patient Service Representative

Summit Health LLC
01.2009 - 2010

Registrar

Summit Health LLC
01.2007 - 01.2009

Inside Sales Customer Service Representative

MI Windows and Doors
01.2005 - 01.2007

No Degree - Medicine

AAPC

No Degree - Medical Terminology

AAPC

No Degree - Medicine

Medical Coding For Professionals

High School Diploma - General Education

Upper Dauphin Area High School

Similar Profiles

CREATE PROFILE
Tara ButfiloskiCustomer Service/ Paraprofessional/aide
Resume profile created at MyPerfectResume.com