Aaron Ward
Gleason,TN
Summary
Dedicated service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Carpenter
Calvary Construction
Medina, TN
03.2020 - Current
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring and cabinetry.
Team Leader
MTD Products Inc.
Martin, TN
07.2017 - 01.2020
- Mentored and guided employees to foster proper completion of assigned duties.
- Supported office business development and customer service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Server Shift Leader
The Fresh Market
Paris, TN
10.2016 - 06.2017
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
Carpenter
Blevins Construction
Poplar Bluff, MO
06.2013 - 09.2016
- Planned projects by identifying necessary equipment, tools and required assistance.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Cut and installed insulation for residential and commercial buildings.
- Selected and ordered lumber or other required materials to keep inventory at sufficient levels.
Education
High school diploma -
Henry County High School
Skills
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Needs Assessment
- Data Entry and Maintenance
- Customer Account Management
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Microsoft Windows
- Customer Inquiry Response
- Customer Service and Assistance
- Time Management
- Speaking
Timeline
Carpenter
Calvary Construction
03.2020 - Current
Team Leader
MTD Products Inc.
07.2017 - 01.2020
Server Shift Leader
The Fresh Market
10.2016 - 06.2017
Carpenter
Blevins Construction
06.2013 - 09.2016
High school diploma -
Henry County High School
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