Aaron Webster
Arlington,TX
Summary
Accomplished Patient Service Technician with expertise in medical equipment installation and maintenance at Rotech Healthcare. Enhanced safety protocol adherence and improved patient satisfaction through strong communication skills. Successfully trained new technicians with a proven ability to work independently and collaboratively, ensuring efficient operations and exceptional service delivery.
Overview
8
8
years of professional experience
Work History
Patient Service Technician
Rotech Healthcare
Venus, Texas
02.2021 - Current
- Drive local routes in a company vehicle to deliver and install medical equipment in patients' homes.
- Instruct patients and their caregivers on the safe and proper use and maintenance of the equipment.
- Perform maintenance and minor repairs on equipment to ensure proper function and patient safety, and report any equipment hazards or product incidents.
- Accurately complete delivery documentation, patient visit reports, invoices, and logs on time.
- Maintain the assigned company vehicle in a clean, safe, and ready-for-service condition.
- Respond to urgent equipment needs and participate in an on-call rotation during non-business hours.
- Ensure adherence to safety protocols and company standards, including those related to the transport of hazardous materials and the use of personal protective equipment.
- Assisted in training of other, new, technicians.
Shipping and Receiving Technician
Weatherford Aerospace
Weatherford, Texas
01.2018 - 10.2021
- Oversaw shipping and receiving operations, ensuring accurate inventory management and timely distribution.
- Trained and mentored new team members on best practices for handling shipments and inventory controls.
- Implemented process improvements that reduced errors in order fulfillment and increased overall efficiency.
- Coordinated with multiple departments to streamline inbound and outbound logistics, enhancing communication flow.
Warehouse Worker
Amazon
Fort Worth, Texas
10.2020 - 02.2021
- Unload delivery trucks, check, and sort incoming stock.
- Pick items from shelves, pack them into boxes, and prepare them for shipping.
- Utilize handheld scanners, smartphones, and on-screen prompts to manage tasks.
- Load packed items onto trucks for delivery.
- Organize and manage stock in designated storage areas.
Education
GED -
Venus High School
Venus, TexasSkills
- Medical equipment installation
- Medical equipment maintenance
- Safety protocol adherence
- Valid driver's license with a clean driving record
- Ability to lift, carry, and transport a minimum of 65 pounds
- Strong communication and customer service skills for interacting with patients, caregivers, and medical staff
- Mechanically inclined for equipment troubleshooting and understand proper loading, unloading, and tie-down procedures
- Strong time-management, organizational, and problem-solving skills, with the ability to work independently and as part of a team
Timeline
Patient Service Technician
Rotech Healthcare
02.2021 - Current
Warehouse Worker
Amazon
10.2020 - 02.2021
Shipping and Receiving Technician
Weatherford Aerospace
01.2018 - 10.2021
GED -
Venus High School