Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Wheeler

Midland,SD

Summary

Talented professional with several years of experience and expertise in underwriting. Strong statistical analysis, quoting and negotiating skills. Well versed in preparing insurance policies and terms to manage risk and mitigate loss. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Commercial Lines Underwriting Assistant

Frankenmuth Insurance
Frankenmuth, MI
08.2022 - Current
  • Reviewed and processed applications, documentation, and other pertinent information to ensure accuracy.
  • Ensured that all paperwork was completed correctly before submitting it for final approval.
  • Collaborated with colleagues to develop solutions that could be implemented to improve processes related to underwriting services.
  • Maintained up-to-date records of all underwriting activities in accordance with established procedures.
  • Created and delivered submissions of documents to professionals.

Customer Service Representative

Charter Spectrum
Saginaw, MI
07.2017 - 07.2022
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

Calvary Baptist Academy
Midland, MI
05-2011

Skills

  • Policy analysis
  • Technical knowledge
  • Problem-solving abilities
  • Time Management
  • Goal Setting
  • Problem-solving aptitude
  • Attention to Detail
  • Organizational Skills
  • Professional Demeanor
  • Adaptability
  • Quoting and pricing policies
  • Continuous Improvement
  • Reliability

Timeline

Commercial Lines Underwriting Assistant

Frankenmuth Insurance
08.2022 - Current

Customer Service Representative

Charter Spectrum
07.2017 - 07.2022

High School Diploma -

Calvary Baptist Academy
Aaron Wheeler