Ashley Arce
Fort Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Commercial Lines Underwriting Assistant
Hull & Company
Hollywood, Florida
03.2023 - Current
- Maintained accurate records of all transactions including policy documents, endorsements, cancellations.
- Managed day-to-day administrative tasks such as filing paperwork and responding to emails promptly.
- Participated in departmental meetings to discuss updates and improvements within the organization.
- Provided technical support to Underwriters regarding policy issuance or endorsement requests.
- Handled escalated customer inquiries quickly and efficiently while maintaining excellent customer relations.
- Developed strong relationships with brokers and agents to facilitate efficient transaction processing.
Account Executive
Action Group Management
Miramar, FL
12.2019 - Current
- Managed 4-8 client accounts for small business certifications.
- Served as the main point of contact on all matters related to the development, preparation, and submission of proposal responses to Requests for Proposals (RFPs), Request for Information (RFIs) and Requests for Quotes (RFQs).
- Produce compelling, compliant proposal documentation, ensuring clarity and accuracy while also delivering customer value.
- Collaborated with team to streamline reform of the company's database which resulted in 23% increase in productivity.
Server
P.F. Chang's
Sawgrass, FL
10.2020 - 03.2023
- Excellent team building skills with a proficiency for building rapport with a diverse range of guests, managers, and colleagues; ability to quickly resolve issues prior to escalation.
- Successfully recruited 3-5 new rewards members on a monthly basis.
- Recognized for highest sales of promotional items on multiple occasions.
- Increased store's revenue by garnering $1,000-$1,700 in food and drink sales per shift.
Registered Nurse ICU
Palm Beach Gardens Medical Center
West Palm Beach, FL
09.2018 - 10.2019
- Provided patient care, performed assessments and interventions for 2-3 critical care patients per shift.
- Educated patients and family members on diagnosis, treatments, medications and diagnostic tests in a compassionate, non-technical manner.
- Assisted with conflict resolution in stressful situations.
- Successfully collaborated with interpersonal team to provide exceptional care i.e doctors, respiratory therapists, pharmacy techs and case management.
Registered Nurse, Cardiac Stepdown Unit
Broward Health
Fort Lauderdale, FL
08.2017 - 09.2018
- Participated in the Wound Care Team, provided direct patient care for over 20 patients and managed care of draining wounds, pressure ulcers, and skin breakdown resulting in 10% decrease in occurance of hospital-aquired pressure injury for our department.
- Worked closely with patients and families to make positive lifestyle changes to maximize quality of life and independence.
- Contributed to the departments HCAHPS scores by collaborating with intrapersonal team members to ensure positive patient experiences.
General Manager
Panache Global Corporation
Fort Lauderdale, FL
01.2016 - 07.2017
- Organized and maintained appointments, emails and client inquiries often corresponding on behalf of the owner.
- Posting job openings, screened incoming resumes, arranged interviews.
- Assisted with advertising and marketing strategies to increase memberships.
- Coordinated fund raising events, handled donations, and organized raffles with partipating donors.
Front Desk Manager/Receptionist
Body Couture Pilates & Fitness
Fort Lauderdale, FL
02.2014 - 01.2016
Education
Bachelor's of Science in Nursing -
Nova Southeastern University
Fort Lauderdale, FLAssociate in Science -
Broward College
Davie, FLTimeline
Commercial Lines Underwriting Assistant
Hull & Company
03.2023 - Current
Server
P.F. Chang's
10.2020 - 03.2023
Account Executive
Action Group Management
12.2019 - Current
Registered Nurse ICU
Palm Beach Gardens Medical Center
09.2018 - 10.2019
Registered Nurse, Cardiac Stepdown Unit
Broward Health
08.2017 - 09.2018
General Manager
Panache Global Corporation
01.2016 - 07.2017
Front Desk Manager/Receptionist
Body Couture Pilates & Fitness
02.2014 - 01.2016
Bachelor's of Science in Nursing -
Nova Southeastern University
Associate in Science -
Broward College
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