Aaron White

• Managed all DOD aerial operations contracts from procurement support and continued through daily contract execution.
• Assisted and lead contract procurement by leveraging data and analytics to make informed decisions and drive business improvements.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns resulting in the highest historical CPAR and customer satisfaction ratings.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Networked in DOD and aviation community to identify business opportunities.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Mentored and supported 8 logistics and project management employees to create strong workplace culture focused on customer satisfaction, internal leadership and efficient operations.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Opened and closed contract locations and monitored contract changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers and resolving difficult contract negotiations during pandemic.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions during extreme pandemic and international crisis situations.
• Lead contract procurement operations to include negotiations with prime contractor, pricing studies and validations, internal executive presentations and proposal writing.
• Functioned as FSO for company Facility Clearance Location and managed all security clearances and reporting programs for all cleared employees and contracts.

• Managed DOD aerial projects from procurement through contract award.
• Provided detailed project status updates to stakeholders and executive management.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Planned, designed, and scheduled phases for large projects such as deployment of aircraft and personnel to overseas locations, base and housing buildup and international vendor management.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Maintained open communication by presenting regular updates on project status to internal and external customers.

• Developed written documents and reports related to programs and operations.
• Analyzed trend data to forecast operational needs and plan next course of action.
• Consulted with stakeholders to develop operational strategies and processes.
• Teamed with Director of Operations to launch customized DOD support campaigns.
• Created custom reports and visualizations to support decision-making processes for contract bids.
• Supported supervisor and associated team members to maintain department communications.
• Developed and updated tracking spreadsheets using Excel and maintaining data portal for associated departments.

• Oversight of maintenance operations for all fixed wing aircraft deployed under DOD contracts worldwide.
• Maintenance planning for 6-12 months in advance with parts, tooling and equipment pre ordered for efficient and on time aircraft maintenance
• Yearly budget preparation
• Direct supervision of lead mechanics
• Project management of returning unairworthy aircraft to airworthy status on time and on budget.

• Partnered with maintenance managers to implement operational enhancements for paperwork processing.
• Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
• Developed and implemented parts ordering schedules according to fleet specifications and maintenance expectations.
• Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Used computer software to design inventory lookup and parts control system
• Supervised and trained staff on product knowledge and customer service.

• Scheduled and oversaw rotor and fixed wing fleet maintenance, repair and installation activities.
• Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
• Directed daily operations of team of 15 mechanics to complete work on time and to company standards.
• Organized ongoing maintenance schedules to boost system performance.
• Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
• Created and maintained daily and weekly reports for upper management.
• Monitored safety compliance to maintain strict standards.

Routine inspections on flight school fleet including servicing, repairs, 100 hr and annual inspections

Aircraft inspections and repairs. Including fuel cells, landing gear, sheet metal, engine replacement and prop removal and installations.

Remote field recovery of aircraft including cylinder replacement, propellor installation and engine replacements.

Routine inspections on private aircraft including 100 hr and annual inspections.

Engine repair and replacements, landing gear repair, airframe electrical troubleshooting and sheet metal repairs