Aaron Williams
Apopka,FL
Summary
Dynamic Hotel Market Manager with a strong background in sales, business development, and account management within the hospitality industry. Experienced in securing new hotel partners and expanding existing portfolios through data-driven strategies and strong relationship management. Demonstrated success in exceeding revenue targets and growing market share in highly competitive regions. Analytical and performance-focused Hotel Market Manager specializing in revenue optimization, market analysis, and pricing strategy. Adept at leveraging data to identify growth opportunities and enhance partner performance. Experienced in working closely with hotel revenue managers and internal analytics teams to deliver measurable improvements in profitability and occupancy.
Overview
14
14
years of professional experience
Work History
Market Manager
Hotelbeds Group
03.2022 - Current
- Conducted in-depth market analysis and forecasting to identify growth opportunities and mitigate risks in dynamic market conditions to optimize revenue based upon fiscal projections.
- Led strategic business reviews with key hotel partners, using data-driven insights to improve performance and drive mutual business goals
- Led a portfolio of 100+ hotel partners across assigned regions, optimizing pricing, availability, and distribution strategies to drive revenue growth
- Developed strategic marketing plans to enhance brand visibility and market penetration.
Service Coordinator
Windmar Group
12.2020 - 03.2022
- Coordinated service schedules to optimize resource allocation and enhance operational efficiency.
- Managed customer inquiries, ensuring timely resolution and high levels of satisfaction.
- Analyzed service performance metrics to identify areas for improvement and drive strategic initiatives.
Smart Home Automation Programing Specialist
Vivint Smart Home
01.2019 - 12.2020
- Program sensor to communicate of Zwave, WiFi, Bluetooth, and cellular frequencies
- Utilize Ticketing Software to track work orders, shipments, and service calls
- Adhere to tight deadlines, S.A.T. scores, and metrics
Support Desk Analyst
Advent Health Systems
02.2018 - 01.2019
- Provided support for Adventist Health System Hospital/Practice
- Remote assist Physicians, Nurses, Environmental Teams with daily functions
- Utilizing ITIL ticketing system, and theology
- Route tickets to onsite technicians to assist with hands-on support
Tech Support Specialist
Asurion Wireless Insurance
09.2011 - 08.2014
- Provided support for AT&T customers via inbound calls, emails, and live chat
- Processed insurance claims for damaged/stolen/lost devices.
- Utilized remote access software to make changes on customer headsets.
- Implemented new strategies in weekly team chat meetings.
Education
Community College - Computer and Electrical Engineering
Valencia
10.2025
Skills
- Proven warehouse operations experience with a strong understanding of logistics and inventory management
- Exceptional communication and interpersonal skills, fostering effective team collaboration
- Highly organized with keen attention to detail and the ability to manage multiple tasks efficiently
- Demonstrated leadership and supervisory experience in fast-paced environments
- Skilled in team coordination and performance management to meet operational goals
- Strong work ethic with a focus on delivering high-quality service and support
- Knowledgeable in maintaining compliance with current policies, procedures, and regulatory standards
- Experienced in facilities maintenance and ensuring safe, clean, and functional workspaces
- Proficient in computer systems and software applications
- Excellent record-keeping abilities and strong analytical skills for data interpretation and reporting
- Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Timeline
Market Manager
Hotelbeds Group
03.2022 - Current
Service Coordinator
Windmar Group
12.2020 - 03.2022
Smart Home Automation Programing Specialist
Vivint Smart Home
01.2019 - 12.2020
Support Desk Analyst
Advent Health Systems
02.2018 - 01.2019
Tech Support Specialist
Asurion Wireless Insurance
09.2011 - 08.2014
Community College - Computer and Electrical Engineering
Valencia
Similar Profiles
Tanya BlaxillTanya Blaxill
Account Director at Hotelbeds GroupAccount Director at Hotelbeds Group
Parisa McnaughtParisa Mcnaught
Contact Center Operations Executive at Hotelbeds GroupContact Center Operations Executive at Hotelbeds Group
Heba ElbannaHeba Elbanna
Account Manager - Large Chains at HBX Group - HotelbedsAccount Manager - Large Chains at HBX Group - Hotelbeds
Carlos BerriosCarlos Berrios
Counter Salesperson at City Electric SupplyCounter Salesperson at City Electric Supply
Gustavo Adolfo Herrera DiazGustavo Adolfo Herrera Diaz
Account Manager at Stamp Arts LLCAccount Manager at Stamp Arts LLC