Dynamic compliance professional with extensive experience at the Ohio Bureau of Workers' Compensation. Proven track record in enhancing regulatory compliance through policy development and auditing processes. Skilled in risk management and fostering collaboration across departments, ensuring ethical decision-making and continuous improvement in compliance program. Committed to achieving successful outcomes in complex claims management.
Overview
33
33
years of professional experience
Work History
Employer Compliance Officer
Ohio Bureau Of Workers' Compensation
Toledo, OH
10.2018 - Current
Managed relationships across multiple departments, maintaining open lines of communication to ensure transparent operations.
Assisted with audits to confirm compliance within state laws and regulations.
Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
Provided expert guidance on complex matters, enabling informed decision-making within the organization.
Claims Service Specialist
Ohio Bureau Of Workers' Compensation
Toledo, OH
02.1993 - 10.2018
Worked closely with legal in handling litigated claims cases, providing necessary documentation for successful outcomes
Maintained accurate records of all claims activities, ensuring compliance with state policies and staturtory requirements.
Demonstrated a strong commitment to ethical decision-making by adhering to state regulations and policies at all times.
Coordinated efforts across departments to ensure a seamless experience for policyholders throughout the entire claim lifecycle.
Actively participated in ongoing professional development opportunities to stay current on industry trends and best practices for managing claims effectively.
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