Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Aaron A. Urquidez

Jackson,CA

Summary

Strong will and mind, focused , ability to communicate and listen.

Dedicated now and for the future to the Customer Service Industry.

A revolution of mind,body, and soul after personal loss and setbacks.

I am not only prepared for challenges, I have been through many and

recognize changes and adjustments necessary to be a complete individual , in and out of the workplace.

Always learning, stay humble, be positive in all aspects of life-

From every avenue of the work field, from all positions of either supervising or subordinate, from Federal (NPS) to civilian- My familiarity with just about any environment has served me positively

I look forward to bringing experience and knowledge to a quality organization!

Overview

31
31
years of professional experience

Work History

Houseman/ Maintenance

IHG Holiday Inn Express
Santa Cruz
04.2025 - 11.2025
  • Replenished amenities in guest rooms on a regular basis.
  • Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
  • Organized closets and cabinets according to hotel regulations.
  • Assisted with loading, unloading luggage for guests upon arrival, departure.
  • Ensured that all public areas were presentable at all times.
  • Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
  • Transported dirty linen from guest rooms to laundry area using appropriate equipment.
  • Reported any damages or repairs needed to the maintenance supervisor.
  • Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
  • Responded promptly to guest inquiries and requests regarding housekeeping needs.
  • Assisted Housekeepers in changing bed linens when needed.
  • Inspected guest rooms after cleaning ensuring they met standards of cleanliness.
  • Provided assistance with moving furniture or heavy objects when necessary.
  • Assisted in setting up meeting spaces for events or conferences.
  • Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
  • Communicated effectively with other departments such as front desk or engineering teams if needed.
  • Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
  • Stocked housekeeping carts with supplies before each shift.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
  • Organized supplies for use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Participated in emergency drills and procedures to ensure guest safety.
  • Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
  • Utilized environmentally sustainable practices in daily tasks.
  • Supported front desk operations during high-volume periods or as needed.
  • Removed soiled bedclothes and remade beds using clean sheets.
  • Promoted a positive image of the hotel to guests and other team members.
  • Monitored and reported any security or safety hazards to management immediately.
  • Collected and removed trash from rooms.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Attended to mini bars and refrigerators by replacing ice buckets, restocking coffee amenities and wiping down surfaces.
  • Managed waste disposal and recycling in accordance with hotel policies.
  • Performed routine inspections of hotel exteriors and interiors for maintenance needs.
  • Upheld hotel standards for cleanliness and guest service.
  • Cleaned and sanitized bathrooms, replacing towels and toiletries.
  • Assisted in setting up meeting rooms and banquet halls according to event specifications.
  • Assisted in inventory management and control of hotel assets.
  • Performed deep cleaning tasks as scheduled or required.
  • Conducted minor repairs and maintenance tasks to ensure guest comfort and safety.
  • Collaborated with other departments to ensure smooth operation of hotel services.
  • Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
  • Maintained storage areas and supplies in an organized manner.
  • Responded promptly to guest requests for additional supplies or services.
  • Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
  • Made arrangements for dining, laundering and dry cleaning.
  • Ensured cleanliness and orderliness of all hotel common areas, including lobbies, hallways, and restrooms.
  • Assisted in landscaping and grounds maintenance tasks.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Reported damage or theft of hotel property to management.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Sorted and counted linens and organized in storage areas.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Swept and damp-mopped private stairways and hallways.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Sales Associate

The Good Feet Store
Scotts Valley, CA
02.2025 - 04.2025
  • Optimized shelf organization according to product size, color scheme, and type.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.
  • Utilized point-of-sale technology to complete purchases.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Demonstrated product features and benefits for customers' needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Described merchandise and explained use, operation and care.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained records related to sales for store management.
  • Computed purchases and received and processed cash or credit payment.
  • Bagged or packaged purchases and wrapped gifts.

Houseman

Best Western Hotel
Santa Cruz, CA
06.2023 - 01.2025
  • Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
  • Reported any damages or repairs needed to the maintenance supervisor.
  • Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
  • Assisted Housekeepers in changing bed linens when needed.
  • Ensured that all public areas were presentable at all times.
  • Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
  • Responded promptly to guest inquiries and requests regarding housekeeping needs.
  • Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
  • Transported dirty linen from guest rooms to laundry area using appropriate equipment.
  • Inspected guest rooms after cleaning ensuring they met standards of cleanliness.
  • Organized closets and cabinets according to hotel regulations.
  • Followed safety guidelines while handling hazardous materials such as chemicals.
  • Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
  • Provided assistance with moving furniture or heavy objects when necessary.
  • Assisted in setting up meeting spaces for events or conferences.
  • Assisted with loading, unloading luggage for guests upon arrival, departure.
  • Communicated effectively with other departments such as front desk or engineering teams if needed.
  • Collected and removed trash from rooms.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Cleaned and sanitized bathrooms, replacing towels and toiletries.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Attended to mini bars and refrigerators by replacing ice buckets, restocking coffee amenities and wiping down surfaces.
  • Collaborated with other departments to ensure smooth operation of hotel services.
  • Assisted in landscaping and grounds maintenance tasks.
  • Responded promptly to guest requests for additional supplies or services.
  • Promoted a positive image of the hotel to guests and other team members.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Supported front desk operations during high-volume periods or as needed.

Baker

Panera Breads
Salinas, CA
07.2022 - 03.2023
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Designed appealing product displays to maintain unique presentation.
  • Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
  • Baked fresh bread and pastries for cafes and restaurants.
  • Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Took precautions to avoid cross-contamination between food items.
  • Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Prepared bagels, breads and pastries.
  • Communicated with vendors for efficient delivery of wholesale orders.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Inspected baking equipment in accordance with cleanliness and safety standards.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Finished baked goods with glazes, icings and other toppings.
  • Set ovens to appropriate temperatures to pre-heat.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Cut and shaped dough for rolls, bread and various pastries.
  • Rolled and kneaded dough in preparation for cutting and shaping.

Personal Trainer/Front Desk Associate

Gold's Gym
Monterey, CA
11.2021 - 03.2022
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Communicated with clients to determine goals and performed client assessments.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Assisted clients with developing reasonable diets and nutritional guidelines.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
  • Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Increased customer base through door-to-door canvassing and initiating cold calls.
  • Trained clients one-on-one and groups to do fitness exercises and proper fitness techniques.
  • Supplied clients with list of exercises and activities.
  • Educated members on importance of health and wellbeing by explaining benefits of fitness exercises and methods to obtain maximum results.
  • Created weight training programs, set up equipment and provided detailed instructions.
  • Influenced client purchases and membership renewals with friendly demeanor and in-depth understanding fitness goals.
  • Maintained detailed personal training records and updated client progress after each session.
  • Explained ways to measure exercise intensity for best results, including weight loss, fat burning and toning.
  • Encouraged and motivated members to attend group fitness classes.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Managed customer complaints and rectified issues to complete satisfaction.

Sales Associate-

DK Turbines, LLC
Hollister, CA
09.2009 - 09.2011

•Sold Airplane/Jet parts both new and used to various individuals and companies throughout the U.S. and the World.

•Communicated unique and particular features of all parts; educating customers on proper applications.

•Answered incoming telephone calls to provide sales information on Airplane/Jet product information and/or repair services.

•Coordinated activities with service department to ensure quality customer service.

•Negotiated and closed parts sales with minimal oversight.

•Processed orders through company system and coordinated product deliveries.

Seed Mill Technician-

Enza Zaden
Salinas, CA
03.2006 - 12.2008

•Processed, cleaned, sized, and conditioned multiple varieties and species of vegetable seeds directly from growers.

•Determined germination rates of seeds by conditioned/sizing vegetable seeds for production/planting

•Collected seed samples for analysis, utilizing proper storage and disposal protocols.

•Constructed data summaries to display research results and findings.

•Juggled multiple projects and tasks to ensure high quality and timely seed projects.

•Prepared and initiated a Procedures Manual for my unique position, which technically based more on artisan applications than structured formulaic foundations and procedures.

•Acted as interim Warehouse Manager during of hiring new Manager.

Correctional Deputy Sheriff-

Monterey County
Salinas, CA
12.1994 - 08.2003

•Assigned to the day-to-day operations of inmate housing, supervision, medical attention, rehabilitation, and required transportation of offenders at the Monterey Co. Jail

•Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.

•Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

•Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

•Detected potential threats and quickly defused conflicts.

•Maintained clear and open communications with facility areas to support safe operations.

•Informed inmates and visitors of rules, safety and security procedures and responsibilities.

•Inspected cells and conducted random searches of common areas.

•Supervised residents during meal distribution and intake, recreation time and work-site performance.

•Applied non-violent response tools and physical restraint during problematic situations.

•Enforced resident behavior management protocols and drafted incident reports for infractions.

•Received property from incoming inmates, provided receipts and inspected items for contraband.

•Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.

•Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.

•Directed visitor sign-in, documenting processes and completing appropriate visitation logs.

•Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.

•Instructed inmates on work detail and oversaw work-site transportation.

Recommended further treatment strategies and diagnostic efforts for inmates.

Apprehended escapees safely while following proper techniques.

  • Performed warrant pick-ups and turnovers at other jails and prisons.

Education

High School Diploma -

Gonzales High School
Gonzales, CA
09.1986

Some College (No Degree) - General Studies

Hartnell College
Salinas, CA

Police Academy - Law Enforcement

Gavilan College
Gilroy, CA
05.1995

Skills

  • Merchandising knowledge
  • Relationship selling
  • Dispute mediation
  • Inventory control procedures
  • Team player mentality
  • Documentation and recordkeeping
  • Money Transfer Systems
  • Sales expertise
  • Verbal/written communication
  • Client account management
  • Outgoing personality
  • Energetic self-starter
  • Written and oral communication skills
  • Sales develop
  • Leadership skills
  • Orthopedic rehabilitation
  • Strength and conditioning
  • Youth athletic training
  • Current fitness trends knowledge
  • Personal training techniques
  • Nutrition and weight loss management
  • Exercise physiology
  • Human anatomy expertise
  • PPE use
  • Team building
  • Work ethic
  • Relationship building
  • Analytical
  • Basic Math
  • Organization
  • Training & Development
  • Friendly, positive attitude
  • Materials movement
  • Staging and sorting
  • Material sourcing and distribution
  • Communication and presentation
  • Supply chain and inventory management
  • Production deadline management
  • Warehouse picking
  • Manufacturing and warehouse procedures
  • Palletizer
  • First aid/aed certified
  • Material inventory
  • Certified forklift operator
  • Warehouse Management (filled in for Warehouse Supervisor when absent)
  • Shipping operations
  • Vegetable seed Mill Technician
  • Seed sizing and cleaning
  • Seed optimization / gravity table/ small mill/rotary (Gravity seperation)
  • Seed sampling
  • Produced labeling for seed containers
  • worked with with seed conditioning companies to provide support
  • conditioned and optimized raw vegetable seed for highest germination rates
  • Basic R-33 usage (limited)
  • basic useage and understanding /pelletized seed sizers
  • Visual merchandising
  • Sales techniques
  • Product knowledge
  • Cash handling
  • Point of sale systems
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Backroom organization
  • Barcode scanning
  • Professional appearance
  • Stock replenishment
  • Customer needs assessment
  • Retail sales
  • Rapport development

Languages

Spanish
Limited

Additional Information

Spent the last 10 years caring for my children and caring for my elderly Father (after my Mother passed in 2015)

I lost nearly 80 lbs in an 12 month period with disciplined diet and fitness regiment (2019)

i have been an avid outdoorsman since age 10

I have 2 1/2 toes on my right foot missing from a lawnmower accident when i was 3 ( I had to relearn to walk)

I am a Certified Personal Trainer thru NASM since 2021

I am in the process of certifying as Fitness Coach thru NASM

Timeline

Houseman/ Maintenance

IHG Holiday Inn Express
04.2025 - 11.2025

Sales Associate

The Good Feet Store
02.2025 - 04.2025

Houseman

Best Western Hotel
06.2023 - 01.2025

Baker

Panera Breads
07.2022 - 03.2023

Personal Trainer/Front Desk Associate

Gold's Gym
11.2021 - 03.2022

Sales Associate-

DK Turbines, LLC
09.2009 - 09.2011

Seed Mill Technician-

Enza Zaden
03.2006 - 12.2008

Correctional Deputy Sheriff-

Monterey County
12.1994 - 08.2003

High School Diploma -

Gonzales High School

Some College (No Degree) - General Studies

Hartnell College

Police Academy - Law Enforcement

Gavilan College
Aaron A. Urquidez