Aaron B. Miles
Brooklyn,NY
Summary
Human Resource Associate with practical understanding of agency needs. Highly effective at incorporating creative leadership skills to achieve agency objectives. Participation in programs servicing the needs of applicants and participants throughout the New York City area.
Dedicated social service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
HVN/HB
NYC Human Resource Administration
02.2016 - 11.2020
- Visiting the shelters and discussing the various housing subsidies and programs available to eligible single and families
- Searching and matching singles and families to housing units from MOT's own Landlords/Brokers Database and PEU units
- Escorting singles and families to housing viewings and lease signings
- Participating in master leases' viewings, matching singles and families to units and requesting criminal background clearances
- Assisting singles and families in gathering pertinent personal and financial documentation, assembling the housing packets and submitting the housing packets to LOSU/RAU for checks processing
- Delivering checks to landlords/management offices if needed
- Arranging transportation to viewings via HRA/Bureau of Eligibility Investigation (BEV) unit
- Requesting extension on expired HPD and NYCHA vouchers
- Communicating with any potential hosts that may be willing to offer temporary housing to a family (what is referred to as "Double-up")
- Making direct referrals to sister agencies, Community Based Organizations (CBOs), and HOMEBASE offices where needed
- Coordinating post eviction and pre-evictions with HRA/RAU Housing Court staff to restore singles and families back to the community.
Mobile Outreach Team (M.O.T.)
NYC Human Resource Administration
08.2015 - 02.2016
- Conducting the home visit interview
- Process the CA case actions in the Paperless Office System (POS)
- Communicating with the RAR (Reasonable Accommodations Request) Specialist
- Tracking home visit appointments where the originally scheduled interview could not be conducted.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
Education
Fashion Institute of Technology - Fashion Design
Medical Science
California State University Long Beach, George Wingate High School
1988
Skills
- Computer Literate
- HVN/HB
- Familiar with POS
- DHS SHELTERS
- Familiar with WMS
- Familiar HRA One Viewer
- Analytical and Critical Thinking
- FIELD WORK
- Field Mobile Equipment
- CASE MANAGEMEN
- JOS / MOBILE OUTREACH TEAM (MOT)
- Written Communication
- Good Telephone Etiquette
Timeline
HVN/HB
NYC Human Resource Administration
02.2016 - 11.2020
Mobile Outreach Team (M.O.T.)
NYC Human Resource Administration
08.2015 - 02.2016
Fashion Institute of Technology - Fashion Design
Medical Science
California State University Long Beach, George Wingate High School
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