Aaron Buckingham
Irmo,SC
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
9
9
years of professional experience
Work History
Executive Director
TerraBella Senior Living
Columbia, SC
06.2022 - Current
- Leader over all sales and operations of a 118 apartment Senior Living Community.
- Oversee accounts payable and receivable for community, ensuring on time payment to vendors, limiting aging receivables and maintaining budget for the community.
- Serve as HR leader for the community, implementing recruiting campaigns, managing applicant tracking, interviewing and hiring, employee relations, payroll, benefit enrollment etc.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Oversee accounts payable for community, ensuring on time payment to vendors and maintaining budget for the community. Operated community at 172% Net Operating Margin for 2023 as compared to budgeted Margin and exceeded budgeted Net Income by 173.8%.
- Oversee property general ledger entries, processing reclasses and accruals for all ledger accounts.
- Report monthly on property financials including operating income, operating costs, NOI, etc.
- Leader over sales department including assisting with touring, connection calls and in person meetings with prospects and professional referral sources.
- Leasing agent for the community completing processes of credit checks, criminal background checks, income verification, confirmation of banking information etc.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Serve as HR leader for the community, implementing recruiting campaigns, managing applicant tracking, interviewing and hiring, employee relations, payroll, benefit enrollment etc.
- Established team culture to ensure efficient and effective service for our residents.
Executive Director
Independence Village of Petoskey
Petoskey, MI
07.2018 - 06.2022
- Led a team of more than 70 to serve over 130 residents.
- Ensured resident and family experience was best possible through regular correspondence and in person conversations.
- Served as property Lessor Agent and acted as such for all lease signings, conducting credit checks, verifying income etc.
- Helped build and design company wide initiatives such as weekly email wrap ups to families, data base of resident and family experience using salesforce.
- Led community through a worldwide pandemic and implemented procedures that would result in lowest positive cases of COVID 19 of any senior living community in our region, with total cases being less than 10 over 2 years.
- Drove occupancy by helping navigate and avoid move outs allowing community to reach 100% occupancy, something never attained in the community's history dating to opening in 1997.
- Led marketing team from corporate office to navigate the specific market of my region to facilitate increased lead generation and qualified residents for sales team to help guide families to become residents.
- Focused on serving our team members and building a wonderful work culture to help retain staffing numbers.
- Extensive experience in guiding families through the aging process, purposing additional care services as needs of residents increase.
- Oversight of hiring all leadership positions and facilitated the build of the team that would later bring the community to 100% occupancy.
Property Administrator
Independence Village of Petoskey
Petoskey, MI
08.2016 - 07.2018
- Served as controller of 119 apartment senior living community.
- Managed annual revenue budget of over 4 million dollars
- Assisted each department head in managing department budget through weekly meetings to monitor expenses and maintain declining budgets.
- Supervised office team of 5, setting expectations and standards to give residents and families the best experience
- Managed both accounts payable and receivable for the community.
- Served as onsite Human Resources liaison for corporate department, addressing hiring and benefits processing, disputes, workers compensation and FMLA.
- Processed payroll each period for over 70 employees.
Business Development Specialist
Independence Village of Petoskey
12.2014 - 08.2016
- Acted as outside sales specialist
- Met with hospitals, doctors offices and other professionals to educate on the services provided by Independence Village
- Maintained referral database through Yardi CRM and Salesforce
- Conducted presentations of the services of Independence Village and the levels of senior living in general.
Education
Bachelor of Science in Biology -
University of Michigan-Ann Arbor
Ann Arbor, MI12.2009
Skills
- Financial Reporting
- Income Verification
- Credit Check
- Outside Sales
- Salesforce
- Business Development
- CRM Software
- Financial Report Writing
- Property Management
- Event Planning
- Property Leasing
- Human Resources
- Strategic Planning
- Workers' Compensation
- Accounts Payable
- Budgeting
- Fair Housing Regulations
- Payroll
- Marketing
- Account Management
- Negotiation
- Sales Management
Indeed Assessments
- Spreadsheets with Microsoft Excel, Proficient, 05/01/23, Knowledge of various Microsoft Excel features, functions, and formulas
- Sales skills, Proficient, 11/01/22, Influencing and negotiating with customers
- Management & leadership skills: Planning & execution, Proficient, 04/01/22, Planning and managing resources to accomplish organizational goals
- Supervisory skills: Motivating & assessing employees, Proficient, 04/01/23, Motivating others to achieve objectives and identifying improvements or corrective actions
- Attention to detail, Proficient, 01/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
- Management & leadership skills: Impact & influence, Proficient, 04/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
Timeline
Executive Director
TerraBella Senior Living
06.2022 - Current
Executive Director
Independence Village of Petoskey
07.2018 - 06.2022
Property Administrator
Independence Village of Petoskey
08.2016 - 07.2018
Business Development Specialist
Independence Village of Petoskey
12.2014 - 08.2016
Bachelor of Science in Biology -
University of Michigan-Ann Arbor