Aaron Distler
Salesforce Certified Administrator
Jefferson City,MO
Summary
Certified Salesforce Administrator with 5 years of experience helping teams solve problems with Salesforce and other CRM software and 3 years of experience in administration. Eager to manage and optimize the Salesforce ecosystem at (employer name) to discover game-changing insights and drive growth. Contributed to a 15% increase in employee productivity and 8% employee retention at the Missouri Department of Transportation.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Salesforce Certified Administrator
Talent Stacker
Jefferson City, MO
07.2021 - Current
-Leading client sessions, gathering/prioritizing requirements (user stories) & creating solution documentation
-Configured data integration and automation including alerts & process builder to solution for business needs
-Lead weekly sprint review meetings to review enhancements prioritize sprint backlog
-End user training documentation and workshops to ensure understanding and user adoption of customizations
-Automation including email templates, alerts, process builders & flows in order to properly solution for business needs
-Salesforce Security - ongoing maintenance and restructuring of roles/profiles/permission sets/sharing settings
-User Interface Customizations- lightning layouts and page layouts to facilitate user management
-Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem
-Participating in professional development topics for Salesforce Administrator / business analyst roles
Transportation Specialist
Missouri Department Of Transportation
Jefferson City, Missouri
07.2013 - Current
-Developed new transportation management system to increase productivity by 15% and employee retention by 8%
-Configured and developed a Mileage Tracker Application in Salesforce to automatically calculate miles driven for the State of Missouri's fleet vehicles
-Collaborating with information technology consultant and users to build applications and tools in the Transportation Management System software in order to assist with decision making and streamline business processes
-Increasing productivity by 20% with a user-friendly interface that is simple to understand and mobile
-Positive customer service ratings have increased by 20% in the last 5 years- Leading ongoing training and education retention analysis of new users of the Transportation Management System software
- Communicating on-going updates with end users of the Transportation Management System
software
Information Technology Revenue Specialist
Missouri Department Of Revenue
Jefferson City, Missouri
01.2012 - 06.2013
- Developed a new tobacco tax and fuel tax registration operating system (TACS) that increased productivity by 30% and increased employee retention by 9%
- Updated and maintained the State of Missouri tobacco tax homepage
- Registered and updated over 2,000 tobacco tax licenses in the new operating system
Education
Bachelor of Science - Business Administration
University of Missouri - Columbia
Columbia, MO 08.2004 - 05.2008
Skills
Security and Access
Sales Cloud
Service Cloud
Marketing Cloud
Process Automation
Reports and Dashboard Development
Interface Customization
Data Integration
Hiking, Biking, Reading/Learning, Volunteering, Sports
I enjoy the outdoors and stay active and participate with local sports leagues. I like to read business books and enjoy participating in Salesforce workshops to increase my expertise on the platform. I volunteer with several local organizations including the Special Olympics and Adopt-A-Highway program.
Timeline
Salesforce Certified Administrator
Talent Stacker
07.2021 - Current
Transportation Specialist
Missouri Department Of Transportation
07.2013 - Current
Information Technology Revenue Specialist
Missouri Department Of Revenue
01.2012 - 06.2013
Bachelor of Science - Business Administration
University of Missouri - Columbia
08.2004 - 05.2008