Aaron M. Allen

Work History

Realtor

RE/MAX City Square

06.2022 - Current

Follow-up with leads to increase sales
Nurture relationships that connect with clients to generate more sales
Hold buyer and seller consultations to find out their needs and wants in a home, then show properties that meet those needs.
Have local knowledge of community and market conditions to answer questions about potential homes, similar properties, and surrounding neighborhood
Achieved sales of $1.1 M in sales Jun-Dec

Realtor

Highline Residential

10.2019 - Current

Licensed professional, full-service realtor specializing in residential properties in New York City
Specialize in co-op and condominium purchases
Handle all aspects of home buying home selling process
Prepare documents such as sales offers, listing presentations, and comparative marketing analysis.
Generated home sales of $5M in 2021

Supervisor

Flik Hospitality Group/ American Express Centurion Lounge/LGA

06.2019 - 09.2019

Responsible for providing training and creating work schedules
Evaluating performance of workers, rewarding high performers, and disciplining employees who fail to meet reasonable standards of work performance
Please prepare production or sales reports for management and make sure their unit meets quality, productivity, and safety expectations for quality, productivity, and safety.
Acts as a contact person for employees with complaints or requests for time off.

Operations Manager

LGA - American Airlines, Inc

10.2014 - 03.2019

Managed team who won 2016, 2017, and 2018 Operational Reliability awards for the least number of delays
Developed and managed a team of 4 Flight Service Managers, 3 Duty Managers, and 2 Support Staff
Coached and counseled subordinates to ensure a thorough understanding of, and compliance with all company and departmental policies, procedures, and regulations
Collaborated with a variety of departments, other city management, and vendors who are involved in producing or delivering the different aspects of the in-flight product
Won Collaboration Award in 2018 for successfully spearheading the crew lounge and office refurbishment project
Certified in Alternate Dispute Resolution (A.D.R.)

Manager Flight Attendant Support

JFK - American Airlines, Inc

03.2013 - 10.2014

Led a team of Flight Service Managers and Duty Managers
Collaborated with counterparts to provide a consistent approach for local recognition and oversee the planning and execution of base recognition events and activities
Lead education and awareness of Customer Service Survey performance and initiative
Supported base launch and ramp-up of new products and services
Founding board member of the NYC Pride LGBTQ Employee Resource Group
Won coll

Talent Acquisition Manager

JetBlue Airways

02.2012 - 03.2013

Led teams responsible for Flight Attendant and Airports Customer Service recruitment
Develop recruitment strategy, including job-posting optimization, recruiting marketing channel development, job board procurement, and digital and non-digital employment marketing
Provided recruitment counsel and guidance to hiring managers and HR professionals with hiring and employment data
Led a team responsible for the development college internship program
Certified DDI Targeted Selection Interview Skills Workshop Facilitator

Manager Talent Support

JetBlue Airways Corp

04.2010 - 02.2012

Led a team of 15 Talent Acquisition Coordinators
Created interview guides for all positions using DDI Targeted Selection Behavioral Interview process
Oversaw logistics of interview scheduling for significant group interview events and coordinated calendars for executive-level candidates with the Executive Leadership Team
Managed background check process including employment verification, fingerprinting, drug testing, motor vehicle records checks
Led RFP process and to identify a new business partner for I-9/ E-Verify automation

Inflight Supervisor

JFK - JetBlue Airways Corporation

09.2003 - 06.2005

Monitored performance, appearance, and compliance by company guidelines
Completed in-flight observations and evaluated Inflight Crewmembers consistently
Investigated complaints and job performance discrepancies and took corrective action as needed
Ensured understanding of job-related information by observing Inflight Crewmembers on duty
Conducted one-on-one discussions with Inflight Crewmembers

Premium Service Manager

American Airlines, JFK International Airport

03.2001 - 08.2003

Managed the daily operations of a shift, including payroll issues, staffing, and scheduling
Responsible for maintaining the ambiance of the International and Domestic Admirals Clubs
Ensured the smooth operation of the front desk, bar, lounges, and Special Services operations
Ordered and reconciled inventory supplies for Admiral’s Club within budgetary guidelines
Built and maintained relationships with new and existing customers while providing a high level of expertise.
Conducted regular staff meetings to address staffing, service, training, and changes in policy and procedures
Conducted annual performance evaluations
Recognized employees for excellent performance and positive customer feedback, investigated complaints and job performance discrepancies and took corrective action as needed.

Summary

Overview

Work History

Realtor

Realtor

Supervisor

Operations Manager

Manager Flight Attendant Support

Talent Acquisition Manager

Manager Talent Support

Inflight Supervisor

Premium Service Manager

Education

Academic Diploma -

No Degree - Aviation Consumer Management

Certificate - Alternate Dispute Resolution

Skills

Accomplishments

Certification

World Traveler

Work Availability

Timeline

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