Dynamic E-Commerce Manager with a proven track record at BBX, excelling in platform management and SEO optimization. Adept at enhancing user experience through innovative visual merchandising and effective team collaboration. Optimized website and workflows, driving up to $500K in monthly net sales. Committed to driving sales growth and delivering exceptional customer service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
E-Commerce Manager
Betsy & Adam | Blondie Nites | Xscape Evenings
New York, New York
01.2026 - Current
Managed day-to-day operations of e-commerce platform, overseeing product management, website content updates, and customer service to improve user experience and drive engagement.
Optimized website, product listings, and workflows, contributing to ~$500K in monthly net sales.
Researched and evaluated new technologies, implementing solutions that enhanced website customer experience and streamlined navigation.
Monitor competitors' websites and pricing structures to ensure competitive positioning within marketplaces.
Train staff on e-commerce tools and customer service protocols effectively.
Coordinated photoshoots with creative and sales teams, ensuring timely product availability to support marketing campaigns and customer demand.
E-Commerce Associate
Betsy & Adam | Blondie Nites | Xscape Evenings
New York, New York
01.2024 - 01.2026
Coordinated inventory management, maintaining accurate stock levels across channels to support sales.
Collaborated with design teams to enhance online visual merchandising, improving customer engagement.
Updated websites content to ensure accuracy of product information.
Production Assistant
Betsy & Adam | Blondie Nites | Xscape Evenings
New York, New York
08.2023 - 01.2024
Coordinated with vendors to secure supplies for productions, ensuring timely availability.
Trained new staff on best practices for production tasks to ensure consistency.
Documented production records to support product lifecycle management.
Receptionist
Betsy & Adam | Blondie Nites | Xscape Evenings
New York, New York
05.2023 - 08.2023
Managed front desk operations, ensuring a welcoming experience for visitors.
Delivered exceptional customer service during all interactions with customers.
Answered incoming calls, took messages, and efficiently directed calls to relevant departments.
Operations Associate
Success Academy Charter School
New York, New York
02.2023 - 03.2023
Coordinated daily operations to support efficient classroom activities.
Managed inventory of educational supplies and materials for teachers.
Maintained accurate records of student attendance and enrollment data to support administrative functions.
Facilitated communication between teachers, staff, and families to strengthen collaboration.
Assisted in organizing events and workshops for students and families.