
An innovative, versatile IT leader with 21 years of experience in driving IT service delivery culture transformation for large size organizations. Enabling profitable business growth by designing effecient and cost effective service delivery models. Also helping clients to align IT to business requirements by means of process improvement, skill set enhancement and continuous improvement culture, therefore being customer-centric and employee satisfaction. Good understanding of technology, IT processes, system architecture, cost and risk management.
Responsible for end to end service delivery for one of the largest logistics company
Handled portfolio size of over $17M revenue annually and 280+ team members
Single point of contact for one of the critical portfolios in all aspects (New Business, Client Engagements, Delivery, Operations, P&L, Escalations)
Handled multiple complex green field engagements with 3 tier architecture involving microservices focus on reliability, availability and scalability
Responsible for managing business critical Enterprise Business Services Middle ware applications
Successfully managed the delivery of retiring a 44+ year old Mainframe Application
Successfully delivered DevSecOps implementation
Responsible for end to end service delivery for one of the largest logistics company
Handled portfolio size of over $17M revenue annually and 280+ team members
Single point of contact for one of the critical portfolios in all aspects (New Business, Client Engagements, Delivery, Operations, P&L, Escalations)
Handled multiple complex green field engagements with 3 tier architecture involving microservices focus on reliability, availability and scalability
Responsible for managing business critical Enterprise Business Services Middle ware applications
Successfully managed the delivery of retiring a 44+ year old Mainframe Application
Successfully delivered DevSecOps implementation
Excellent Communication