Aaryanna Lonzaga
El Paso,TX
Summary
Hardworking and reliable individual with strong written and verbal communication skills. Ability to multi-task in fast work place environment. Organized, proactive and punctual with team-oriented mentality. Offering patience, understanding and support to everyone that I have the opportunity to work with.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Bee's pastry
El Paso, TX
06.2024 - Current
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Greeted and seated customers promptly, courteously, and professionally.
- Communicated with hosts, servers, and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded to customer inquiries about menu items, daily specials, and signature menu items.
Barista Shift Lead
Cafe Elite
Tacoma, WA
02.2023 - 03.2024
- Reconciled daily sales for each shift, counting member drawers to analyze discrepancies.
- I greeted customers at the front counter, answered questions, and input specialty coffee orders into the POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Maximized team performance by training new employees on proper food handling, guest expectations, and restaurant protocols.
Home Health Aide
Anamcara Care inc
Kahului, HI
10.2022 - 01.2023
- Provided companionship and monitored health condition of clients.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Transported clients to doctor appointments and social events.
- Documented care provided and submitted notes to supervisor.
Nurses Aide
Hale Makua
Kahului, HI
08.2021 - 01.2023
- Assisted with transporting patients to appointments within the facility.
- Answered call lights promptly and responded to patient needs in a timely manner.
- Collected specimens for laboratory testing according to established protocols.
- Assisted nurses with medical procedures, such as taking vital signs, pulse rate, and respiration rate.
- Assisted with lifting patients to move on or off beds
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Education
High School Diploma -
Maui High School
Kahului, HI05-2021
Some College (No Degree) -
Maui Community College
Kahului, HIAdditional Information
- Proficient in communications and working in Teams
- Ability to adapt and learn in fast pace environments
- An understanding of general Medical Terminology
Certification
- phlebotomy certificate
- CPR certifications
- Nurse aide certificate
Timeline
Barista
Bee's pastry
06.2024 - Current
Barista Shift Lead
Cafe Elite
02.2023 - 03.2024
Home Health Aide
Anamcara Care inc
10.2022 - 01.2023
Nurses Aide
Hale Makua
08.2021 - 01.2023
High School Diploma -
Maui High School
Some College (No Degree) -
Maui Community College