AARZOO KAUR CHAHAL
Oak Creek,WI
Summary
Bilingual healthcare professional with a Master of Health Administration and expertise in front office operations, patient coordination, and customer service. Skilled in scheduling, insurance processing, and team support, with a focus on leadership and operational oversight. Committed to enhancing organizational efficiency through collaboration and process improvement. Seeking to leverage education and experience in a healthcare administration or business operations role.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Assistant Manager
Citgo
Milwaukee, WI
09.2017 - 01.2025
- Supervised inventory control and facilitated vendor payment transactions to enhance operational efficiency.
- Implemented strategies for daily operations to boost efficiency and streamline team collaboration.
- Supervised customer service operations to meet satisfaction metrics and ensure accurate cash transaction handling.
- Implemented strategies for daily operations to improve efficiency and enhance team collaboration.
- Supervised inventory control and facilitated vendor payment transactions to maintain operational efficiency.
Administrative Assistant
EZ Clinic
Morton Grove, IL
03.2024 - 11.2024
- Supported leadership in streamlining office procedures, coordinating supplies, and implementing process improvements to enhance organization and service delivery.
- Managed daily administrative operations, including appointment scheduling, phone communications, correspondence, and document preparation.
- Maintained accurate patient records and updated information in electronic health record systems while protecting confidentiality and supporting HIPAA compliance.
- Facilitated communication among patients, providers, and staff to ensure timely follow-up and optimize clinic workflows.
- Compiled reports, organized files, entered data, and monitored documentation to uphold operational and compliance standards.
Healthcare Administration Intern
Advocate Aurora Health
Milwaukee, WI
07.2024 - 08.2024
- Reviewed care documentation and policies for Illinois region to identify gaps and ensure regulatory compliance.
- Identified inefficiencies in workflows and introduced optimized strategies to elevate operational effectiveness in rehabilitation services.
- Identified workflow inefficiencies and implemented strategies to enhance operational effectiveness in rehabilitation services.
Client Coordinator
Ideal Image
Greenfield, WI
07.2023 - 11.2023
- Scheduled client appointments and maintained accurate records to support service delivery.
- Provided consultation support and resolved client concerns to enhance satisfaction.
- Provided consultation support and addressed client concerns.
- Contributed to a welcoming environment that improved client retention.
- Coordinated communication between clients and medical staff, ensuring clear understanding of procedures and reinforcing trust.
Merchandising Service Team
Lowes Hardware
Franklin, WI
04.2022 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in fast-paced environments, adapting quickly to changing priorities.
- Collaborated with team members and worked independently to meet project goals.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time to ensure timely completion of all tasks, contributing to project timelines.
Education
Master of Health Administration - Healthcare Admin
University of Wisconsin-Milwaukee
Milwaukee, WI12-2024
Bachelor of Science - Health Sciences
University of Wisconsin-Milwaukee
Milwaukee, WI12-2022
Skills
- Healthcare administration
- Insurance billing expertise
- Compliance management
- Operational leadership
- Inventory management
- Cash management
- Office software proficiency
- Customer service
- Decision-making
- Bilingual communication
Certification
BLS certification
LANGUAGES
English - Native or Bilingual
Punjabi - Native or Bilingual
Timeline
Healthcare Administration Intern
Advocate Aurora Health
07.2024 - 08.2024
Administrative Assistant
EZ Clinic
03.2024 - 11.2024
Client Coordinator
Ideal Image
07.2023 - 11.2023
Merchandising Service Team
Lowes Hardware
04.2022 - 11.2023
Assistant Manager
Citgo
09.2017 - 01.2025
Master of Health Administration - Healthcare Admin
University of Wisconsin-Milwaukee
Bachelor of Science - Health Sciences
University of Wisconsin-Milwaukee