Aasiyah Pressley
Bala,PA
Summary
Results-oriented Customer Service Representative with over 3 years of experience in delivering exceptional customer support across diverse industries. Proven ability to handle a high volume of customer inquiries, complaints, and requests with professionalism and efficiency. Skilled in building rapport with customers, resolving issues promptly, and ensuring customer satisfaction. Proficient in utilizing CRM systems and maintaining accurate records. Dedicated team player with excellent communication and problem-solving skills, committed to contributing to organizational success through outstanding customer service delivery.
Authorized to work in the US for any employer
Overview
1
1
year of professional experience
Work History
Cashier/Sales Associate
Walmart
Philadelphia, PA
05.2023 - 06.2023
- Processed an average of customer transactions per day, including cash, credit, and debit payments, with a focus on accuracy and efficiency.
- Assisted a high volume of customers daily by providing product information, locating items within the store, and maintaining orderly checkout lanes
Customer Service Representative
ShopRite
Philadelphia, PA
10.2022 - 04.2023
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a high level of professionalism when dealing with difficult customers.
Cashier/Customer Service
Philly Skate Plex
Philadelphia, PA
02.2022 - 09.2022
Education
High School Diploma -
Imhotep Institute Chs
Philadelphia, PA06-2023
Skills
- Point-of-sale systems
- Customer
- Transactions
- Payment Processing (Cash,Credit,Debit)
- Product Knowledge
- Customer Service
- Organization
- Attention to Detail
Accomplishments
- Imhotep Charter High School Science Fair, won third place reward for a 3D function Kidney
Timeline
Cashier/Sales Associate
Walmart
05.2023 - 06.2023
Customer Service Representative
ShopRite
10.2022 - 04.2023
Cashier/Customer Service
Philly Skate Plex
02.2022 - 09.2022
High School Diploma -
Imhotep Institute Chs